Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

We have a GE dishwasher that came with our manufactured home

Customer Question
recently purchased. As far as...
We have a GE dishwasher that came with our manufactured home recently purchased. As far as we know, the unit may have never been used since our particular home was apparently used as a model. When we used the dishwasher the first time, there was a gritty residue on every piece of kitchenware at the end of the cycle. We reviewed the instruction manual, made sure we used the correct detergent in the correct amount as well as the recommended rinsing agent; however, the dishes still come out the same - this is not a cloudy film, but a coarse, gritty feel. It's hard to imagine there could be a blockage somewhere since the unit has not been used that much, if at all. Could there be something wrong with the rinse cycle, in that the heat used in the drying process is actually baking detergent onto the dishes? What do you think?
Submitted: 6 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 2 minutes by:
6/13/2011
Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
Verified

Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today. Iets get started.

 

can you tell me how much water is in the bottom of this after it fills in the beginning of the cycle ? You can start the machine and let it fill then open the door and tell me in inches approximately how much water is in the bottom, does it reach the heater?

 

Also can you get me the full model number from the inside of the machine on one of the side walls? This should be a tag there.

Ask Your Own Appliance Question
Customer reply replied 6 years ago
Relist: I still need help.
Customer reply replied 6 years ago

Bryan:

Sorry I didn't ge the full model number, but the unit is a GE Quietpower3. After starting the cycle, there was about an inch and a half of water on the bottom when the unit appeared to begin the next cycle - that doesn't seem right, does it?

Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago
You say about 1 1/2 inches of water is in the bottom? So it doesn't actually reach the heater or does it? It's real difficult for me to diagnosis further without the full model number so I can bring up the diagrams and take a look at this, my guess is though right now you may not be getting the right amount of water into this machine, if you can find me the model number we can go over some things that I can show you parts and diagrams which will better help you understand what I will need you to do to check this, let me know if you can find it even if it's tomorrow that's fine whenever you can get it just reply back to me and hopefully we will be on at the same time we can get this straightened away, thanks, Bryan
Ask Your Own Appliance Question
Customer reply replied 6 years ago
OK. I will try to get the full model number. My only computer is here at my office. I will be attending a 2-day seminar Wednesday and Thursday, but I can try to get back to the office after either day; if not, I will have to contact you on Friday with any information I have.
Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago
sure no problem, thanks Bryan
Ask Your Own Appliance Question
Customer reply replied 6 years ago

Bryan:

The full Model number is XXXXX

Serial NUmber is XXXXX 710051B

It is 7:00p EDT and I am at the office at this time, but will be leaving within 30 minutes.

Thank you. Chris

Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago
okay great, got the diagrams, what you need to do first is check the float assembly # XXXXX on the diagram, there is a cap over it just remove that and lift the float up and down and tell me if it moves freely.
Ask Your Own Appliance Question
Customer reply replied 6 years ago
OK. I'll have to go home and do this. I'll get back with you.
Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago
alright, I know its hard playing computer tag. lol
Ask Your Own Appliance Question
Customer reply replied 6 years ago

Bryan:

I have checked the float device as you suggested and it seems to move freely (a very small plastic shaft with a little knob on top, right?) So, what's next?

Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago
okay well first I think your water valve is bad and second because of this theres not enough water to clean the dishes and rinse them good. the on other thing you should do is remove # XXXXX on the diagram and clean the sump out # XXXXX be carefull reaching down in that there could be broken glass in it, alot of grit can acumulate in this also without enough water the grit desnt get rinsed out, hope this helps, thanks Bryan
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
Verified
Bryan and 87 other Appliance Specialists are ready to help you
Ask your own question now
Ask Bryan Your Own Question
Bryan
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
12,157 Satisfied Customers
Experience: 15 yrs. experience as a certified appliance technician.

Bryan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,536 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

80,845 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

17,409 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
My lower bake element is not heating. About 3 weeks. I hope
how do I find the right part... I can't see the model number on my built in oven … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
My kenmor stove bottle gas oven lights but does not get the
my kenmor stove bottle gas oven lights but does not get the temperture to go up … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My may tag epic dryer just quit working the control lock
My may tag epic dryer just quit working the control lock button is lite up can I fix it? … read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
I have ge profile dishwasher the normal light stays on but
I have ge profile dishwasher the normal light stays on but start button will not work … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
How do I reprogram a new oven control board for a Jenn Air
How do I reprogram a new oven control board for a Jenn Air JJW9827DDP double wall oven? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a whirlpool freestanding fridge model #ET21PKXGW03
I have a whirlpool freestanding fridge model #ET21PKXGW03 that is leaking water inside down the back, getting in the crispers and running out of the bottom … read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
0 satisfied customers
We have a Whirlpool gas range that does not heat. The
We have a Whirlpool gas range that does not heat. The burners come on, the flame has some orange in it. The stove is on natural gas. … read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
I have a double wall oven bought in 2004. The convection on
I have a double wall oven bought in 2004. The convection on the top oven broke and I had it repaired. While waiting for a part, the bottom oven stopped working. The tech said it needed a replacement s… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I am installing a whirlpool above range microwave model
I am installing a whirlpool above range microwave model umv1160cs. One of the first steps involves rotating the blower. I can't get the blower motor to raise up so I can turn it. Any advice will be ap… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
How do I fix an error code E-115. I can't find my manual but
I can't find my manual but i have a downloaded version that say to call a technician … read more
travis webb
travis webb
tech.
2,159 satisfied customers
I have an old Whirlpool self cleaning wall oven (it has
I have an old Whirlpool self cleaning wall oven (it has knobs for "bake" and temperature).I followed the self-clean cycle instructions, but the door will not unlock.Any ideas? Thanks, Patrick … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
We have a 20-year-old Bosch dishwasher that has been running
We have a 20-year-old Bosch dishwasher that has been running great. Lately, it has intermittent problems such as being stuck in the rinse cycle while continuing to run. Other times, it won't start at … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
WE HAVE A GE FRIDGE APPROAXMATELY 12 YEARS OLD. IT IS TWO
WE NEED A TECHNICIAN TO FIX IT I THINK THE RUBBER LINNING IS WORN OUT… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a GE Front Loader washing machine Model
I have a GE Front Loader washing machine Model #GFWR4805F2MC. The washer starts the wash cycle, starts filling the tub then stops, goes into pause, unlocks the door then locks the door they tries to c… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
My whirlpool duet does not rinse - when the cycle is over
My whirlpool duet does not rinse - when the cycle is over there is still soap in the machine and on the clothes, but it has done the final spin … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Trying to get ready for thanksgiving and the range has F9-2
Trying to get ready for thanksgiving and the range has F9-2 code how do I️ reset … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
My GE dishwasher stopped mid-cycle and now won't start back
My GE dishwasher stopped mid-cycle and now won't start back up … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
We were just using the oven and now we want to use it again
we were just using the oven and now we want to use it again and it wont start. It is a gas oven. The stove top still is working … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x