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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 80235
Experience:  9+ years being an appliance technician with factory training.
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Is there a way to override the door lock on a Maytag Neptune

Resolved Question:

Is there a way to override the door lock on a Maytag Neptune front loader? A piece of clothing has become jammed at the top of the door, between the hinge side and the top center. We cannot dislodge the cloth and cannot open the door enough to free it. Short of a crowbar, how do we solve this?
Submitted: 6 years ago.
Category: Appliance
Expert:  Tyler Z. replied 6 years ago.
Hello, and thank you for using this service. I'll be helping you with your problem today.

This depends on what model of neptune washer you have. Do you have a model number so I can tell you if you can override the door latch?
Customer: replied 6 years ago.
Model MAH5500BWW
Expert:  Tyler Z. replied 6 years ago.
ok yes, on this model there is. Open the dispenser lid and remove the bleach and softner compartment. There is a plastic cable under this compartment near the front that you can pull on to manually unlock the door.

Customer: replied 6 years ago.
I removed the tray. Is it the green/yellow plastic cable line at the front?
Expert:  Tyler Z. replied 6 years ago.
yep, that's the cable you pull on to manually unlock the door.
Expert:  Tyler Z. replied 6 years ago.
yep, that's the cable you pull on to manually unlock the door.



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