Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

I have a sub zero 561 Recently the freezer barely keeps anything

Customer Question
frozen. There used to be...
I have a sub zero 561 Recently the freezer barely keeps anything frozen. There used to be a woosh sound from the compressor area when you closed the door but that doesn't happen any more. I lowered the thermostat but that didn't help. The refridgerator works fine and the unit appears to be working the same.
Submitted: 6 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 34 minutes by:
6/10/2011
Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
Verified

Hi,Welcome to Just Answer, My name isXXXXX will be helping you with your appliance issue today.

 

These have to compressors, one for the refrigerator section and one for the freezer section, you obviously have a problem with the compressor on the freezer side, however these are real complicated machines and you will need a technician to look at it, a lot of times these compressors either fail or lose Freon which is something you could do yourself, you need an HVAC technician to service it, I really don't like giving bad news but there's no simple fix on something like that, it's only going to get worse so the quicker you call somebody the better, especially if it's leaking Freon because it will burn up the compressor if it continues to run like that, here is the link to the subzero support page. http://www.subzero-wolf.com/contact-and-support/index.aspx I hope this helps, thanks, Bryan

Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
Verified
Bryan and 87 other Appliance Specialists are ready to help you
Ask your own question now
Customer reply replied 6 years ago
it was the defrost timer. the coils were frozen over and it wasnt getting good air flow. Cost $250 to repair
Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago
thats kinda high for a defrost timer to be honest, he must have used a different defrost timer because they are showing these as no longer available, he probably used a universal timer. I'm not sure what he used in this, either an 8 hour or 10 hour timer. either way we would have had a hard time finding one for it so calling a tech was the right thing to do. I'm glad it wasnt a freon or compressor issue though, that could have run $700-$1,000 dollars, thanks Bryan
Ask Your Own Appliance Question
Appliance Technician: Bryan, Home Appliance Technician replied 6 years ago
looking at your timer its a 6 hour timer, I hope he put in a 6 hour timer, thats importatnt,
Ask Your Own Appliance Question
Ask Bryan Your Own Question
Bryan
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
12,157 Satisfied Customers
Experience: 15 yrs. experience as a certified appliance technician.

Bryan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,536 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

80,845 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

17,409 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
My samsungrefrigerator is not cooling. Not the freezer nor
My samsungrefrigerator is not cooling. Not the freezer nor the refigerator … read more
AppTech8579
AppTech8579
1,717 satisfied customers
I have a Sub Zero 511 refrigerator/freezer and the freezer
I have a Sub Zero 511 refrigerator/freezer and the freezer dial is set between 6 and 7 and won't move. I'm afraid to try and move it with pliers. Any suggestions? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Kitchen aid refrigerator / freezer with freezer compartment
Kitchen aid refrigerator / freezer with freezer compartment on top, model number KTRS 19 KDWH00 , serial number EE0719301 , mfg date 02/95, Fan in freezer compartment is making noise, gets louder when… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a kitchenaid refrigerator with the freezer on the
I have a kitchenaid refrigerator with the freezer on the bottom. Recently I have noticed ice build up on the floor of the freezer. I cleaned the coils and the humidity control is on. the fridge and fr… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
The freezer part of the french door refrigerator is not
The freezer part of the french door refrigerator is not cooling properly. Food is defrosting, while there is a build up of frost way in the back wall. … read more
Webb-Guy
Webb-Guy
tech.
72 satisfied customers
Samsung refrigerator/freezer. freezer quit Sat. night all
Samsung refrigerator/freezer. freezer quit Sat. night all food thawed and water on floor … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My freezer of my bottom freezer/refrigerator (MBF22548EW) is
My freezer of my bottom freezer/refrigerator (MBF22548EW) is not keeping my food frozen. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
I have a viking fridge with a bottom freezer. The freezer
I have a viking fridge with a bottom freezer. The freezer bottom ices up, we get a service person to unfreeze it, it helps for several weeks (sometimes Months) and then is happens again. We have also … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Have a fridge/bottom freezer, GB2FHDXWS04, water in freezer.
have a fridge/bottom freezer, GB2FHDXWS04, water in freezer. Pulled ice maker out and checked the fill. still makes water. Where is the drain for the freezer. No water in pan under freezer. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Samsung refrig/freezer freezer works, but refrig does not.
samsung refrig/freezer freezer works, but refrig does not … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Have a Whirlpool Gold Refrigerator/Freezer and the freezer
Have a Whirlpool Gold Refrigerator/Freezer and the freezer is not making ice...a red light above the on/off switch is blinking red...I am afraid the freezer is too full...any suggestions. … read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
I have an Amana bottom freezer BB120EE. The freezer works
I have an Amana bottom freezer BB120EE. The freezer works but the fridge is warm. I've taken the bottom freezer panel to look at it. The compressor is working and the fan in freezer is working.… read more
Daniel
Daniel
senior service enginner
High School or GED
2,201 satisfied customers
My daughter left the freezer drawer ajar and now the freezer
My daughter left the freezer drawer ajar and now the freezer is filled with ice. How do I turn off the refrigerator to defrost the freezer compartment? … read more
Joel Swenson
Joel Swenson
High School or GED
3,245 satisfied customers
I have a Whirlpool Fridge Freezer. The freezer is on the
I have a Whirlpool Fridge Freezer. The freezer is on the bottom and I keep getting ice build up from the ice maker, It is as if the water is leaking onto the freezer bottom pooling and freezing … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
I have a whirpool freezer/frig the freezer seem to thaw out
I have a whirpool freezer/frig the freezer seem to thaw out I threw away foof I had to wipe the freezer out I put the temp high what can I do?? … read more
Daniel
Daniel
senior service enginner
High School or GED
2,201 satisfied customers
Freezer side of this RS2555SL - light blinking and freezer
Freezer side of this RS2555SL - light blinking and freezer portion is not working. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
I have a frigidaire refrigerator/freezer. The freezer
I have a frigidaire refrigerator/freezer. The freezer freezers up (coils and all). I have previously replaced the thermostat time which worked. We are having the same problem again, so we again replac… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Refrigerator and freezer are cold but freezer is not
Refrigerator and freezer are cold but freezer is not freezing. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x