How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 26795
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

Freezer is not operating properly. Ive heard what sounds like

Customer Question

Freezer is not operating properly. I've heard what sounds like a motor turning on but it quits fairly quickly
Submitted: 6 years ago.
Category: Appliance
Expert:  John replied 6 years ago.

Hi I'm John I will help you with the fridge problem.

The motor noise you heard was it a hum then a click ?

Customer: replied 6 years ago.
Perhaps. Have only heard twice. Seems to vibrate a bit

var fctb_tool=null; function FCTB_Init_72bc3c56336abb49ab591f5c8c21be28(t) { fctb_tool=t; start(fctb_tool); } FCTB_Init_72bc3c56336abb49ab591f5c8c21be28(document['FCTB_Init_3c080119b655944a9d242c3a1bd94267']); delete document['FCTB_Init_3c080119b655944a9d242c3a1bd94267']
Expert:  John replied 6 years ago.
can you feel frost on the freezer panel ?
Customer: replied 6 years ago.
I don't know where the freezer panel is. If it is at the back, I will be unable to feel it. The unit is in a compartment and I cannot move it. var fctb_tool=null; function FCTB_Init_d8bbe424c0ebdc4282eb8e12e51f0e13(t) { fctb_tool=t; start(fctb_tool); } FCTB_Init_d8bbe424c0ebdc4282eb8e12e51f0e13(document['FCTB_Init_81701d6390a21f4388bbdf4b11f42836']); delete document['FCTB_Init_81701d6390a21f4388bbdf4b11f42836']
Expert:  John replied 6 years ago.
open the freezer door and rein to the back wall thats the freezer panel.