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Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 10831
Experience:  Factory Trained CFC Technician
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I have a GE Profile microwave, pvm2070dm1bb, just a few months

Resolved Question:

I have a GE Profile microwave, pvm2070dm1bb, just a few months out of warrenty. The touch pad just froze up. the manual buttons for the light and vent work, just not the touch screen. Is there a reset or can we fix this ourself?
Submitted: 6 years ago.
Category: Appliance
Expert:  Appliance Medic replied 6 years ago.

The only reset is to unplug for two minutes. If that doesn not work the touch pad itself needs to be replaced. If you are handy you can make this repair.. I may be able to get a part number.

Let me know
Customer: replied 6 years ago.

I'll try unplugging it for longer, but I don't think it will work. If you can find a part number, that would be very helpful and I would be glad to hit the accept answer button.


Expert:  Appliance Medic replied 6 years ago.
The model number is XXXXX coming up. You can double check it or try sears they will be able to look it up.
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