How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Peter Your Own Question
Peter, Home Appliance Technician
Category: Appliance
Satisfied Customers: 559
Experience:  Over 25 years in the home appliance service and parts industry.
Type Your Appliance Question Here...
Peter is online now
A new question is answered every 9 seconds

Kenmore model XXXXXXXXXXX stacked washer/dryer. Dryer will

Customer Question

Kenmore model XXXXXXXXXXX stacked washer/dryer.

Dryer will not heat, changed thermal switch because it did not have continuity through it @ room temp. I had the thermal cut out switch unplugged & had a diagram drawn, but not of course I can't find it & I seem to be missing a wire going to the other side of the heating element. Should the orange & red wire just go to the thermal switch?
Submitted: 6 years ago.
Category: Appliance
Expert:  Peter replied 6 years ago.

Peter :

Hi, my name is Peter. Would please relist the model #. It did not show on your post. Thank you.

JACUSTOMER-scf2sp2l- :


Peter :

Sorry but the computer is blocking your model #, please try putting dashes in between the numbers. Thank you, Peter