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Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 10831
Experience:  Factory Trained CFC Technician
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samsung refrigerator model RF267ABRS rev. 0.1 ..2.5 years old

Customer Question

samsung refrigerator model RF267ABRS rev. 0.1 ..2.5 years old and drain has frozen for the second time. Sears service call $285
Submitted: 6 years ago.
Category: Appliance
Expert:  Appliance Medic replied 6 years ago.

This is a fairly common issue on these units. The rear panel needs to be replaced to fix the unit. You would need to take the panel out chip the ice away and clear the drain line. The new panel will prevent this from happening again.

That is a lot for a service call. Millage must be tacked on, correct?
Appliance Medic and 2 other Appliance Specialists are ready to help you
Customer: replied 6 years ago.

Not happy that this fridge is just 2.5 years old and I have already paid for one repair. any idea on cost of new panel. Your answer was fine. Thanks The only new information is that a new design panel is available


Expert:  Appliance Medic replied 6 years ago.
The panel runs around $80

You are welcome friend.