Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance
This answer was rated:

Type your question here

Type your question here
Ask Your Own Appliance Question
Answered in 2 minutes by:
5/15/2011
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
Verified

Hi,Welcome to Just Answer, My name isXXXXX will be helping you with your appliance issue today.

 

what is the issue with your kenmore? what type of machine is it? washer,dryer, ref. ?

Ask Your Own Appliance Question
Customer reply replied 6 years ago
washer
Customer reply replied 6 years ago

plugged into another socket. when start a cycle it gets to the point of whem the baqsket is about to start turning to agitate the clothes and you just hear moteor noise no turning of the basket

if its a top load open the lid and there will be a tag in the back center with the model #, if its a front load open the door and and look there.

 

Ask Your Own Appliance Question
Customer reply replied 6 years ago
front load 110.45976404
ok so this fills with water and the you hear the motor running but the tub doesnt turn? does this drian and spin if you advance it to spin?
Ask Your Own Appliance Question
Customer reply replied 6 years ago

we tried the drain and spin button too and that doesnt seem to work either. I cant tell if its draining but the drum doesnt turn

is the door locking?
Ask Your Own Appliance Question
Customer reply replied 6 years ago
yes
ok do you think the motor is actually running or do you think its the drain pump running? this does put water in at the begining of the cycle correct? you can hear it filling?
Ask Your Own Appliance Question
Customer reply replied 6 years ago
yes it squirts a littel water in like normal at the beginning
have you seen any fault codes come up at all in the digital display?
Ask Your Own Appliance Question
can we continue this around 12 today? I need to go out for a bit.
Ask Your Own Appliance Question
Customer reply replied 6 years ago

i see you didnt get all the iunformation - yes explained before that there was a P1 code. we pulle dout the cord and saw an arc marc on one of the prongs of the plug. I plugged it in to anothe rsocket and now this

for some reason your right , I never saw the code you said. P1 is a power prblem code.did you plug this into another socket on the same line in the house, same room?
Ask Your Own Appliance Question

try this, put this in diagnostic mode,

 

MANUAL DIAGNOSTIC TEST

The washer must be empty and the control must be in the

OFF state before pressing the touch-pad sequence to

start the test.

Starting the Test Mode

n Close the door.

n Select any one key (except PAUSE/CANCEL) and follow

the steps below, using the same key (remember the key):

Press/

hold 4

sec's.

Ô

Release

for 4

sec's.

Ô

Press/

hold 4

sec's.

Ô

Release

for 4

sec's.

Ô

Press/

hold 4

sec's.

Ô

Release

for 4

sec's.

Ô

Press/

hold 4

sec's.,

NOTES: release

n Press the same key to advance to the next failure code.

n At the end of the procedure the program will loop back

to the beginning. This is a continuous loop.

n To cancel out of the Manual Test Mode press

PAUSE/CANCEL.

NOTE: After the diagnostic test has finished, unplug washer

or disconnect power cord and wait for 15 seconds, then plug

in washer or reconnect power cord.

Ask Your Own Appliance Question
Customer reply replied 6 years ago

yes the other socket of the duplex outlet.

 

took clothes out thereis still water in the bottom

ok, you need to clean the pump trap first of all, remove the front acces panel under the door # XXXXX on this diagram, then you will see the drain pump, remove part # XXXXX on this daigram, it unscrews counter clockwise and pulls out, get some towels ready there will be water. open it slowly and then clean the trap, put it back in and try the machjine again, let me know if it restarts and runs.
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
Verified
Bryan and 87 other Appliance Specialists are ready to help you
Ask your own question now
Customer reply replied 6 years ago

yes the other socket of the duplex outlet.

 

took clothes out thereis still water in the bottom

 

tried the procedure but ? doesnt seem to do anything

Customer reply replied 6 years ago
ok the trap was loaded with stuff. it works now. thanks
Ask Bryan Your Own Question
Bryan
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
12,157 Satisfied Customers
Experience: 15 yrs. experience as a certified appliance technician.

Bryan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,558 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

83,495 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

18,497 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
My rv's refrigerator works one day and all of a sudden it
My rv's refrigerator works one day and all of a sudden it stops working it wont cool both fridge and freezer what could be causing this?… read more
Cummins Power
Cummins Power
RV Service Tech
Vocational, Technical or Trade Scho
30 satisfied customers
How do I adjust the burner so the flame goes higher. When I
How do I adjust the burner so the flame goes higher. When I have it wide open it still is just at a simmer level … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Morning just bought a brand new washer & have no idea what
morning just bought a brand new washer & have no idea what is going on … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Can fridgidaire model llggf305mkfd be used with propane gas.
can fridgidaire model llggf305mkfd be used with propane gas … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
Ge front load washer does not drain a spin dry at end of
ge front load washer does not drain a spin dry at end of cycle. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
I would like to know how much it would cost to have a water
I would like to know how much it would cost to have a water valve on a whirlpool refrigerator replaced? The fridge has no water or ice. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Washer model number LAT9200 WILL NOT SPIN AFTER WASH CYCLE.
washer model number LAT9200 WILL NOT SPIN AFTER WASH CYCLE. WATER DRAINS … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
My GE microwave suddenly started making a loud humming
My GE microwave suddenly started making a loud humming sound, then it stopped heating food. We unplugged it and plugged it back in, but nothing changed. What could have happened? … read more
Joel Swenson
Joel Swenson
High School or GED
3,407 satisfied customers
I'm working on a top load whirlpool washer model Number
I'm working on a top load whirlpool washer model Number WTW57ESVW0. I bypass the lid switch and see that the top agitator is a little weak the agitator dogs are replaced. The bottom agitator seems to … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Our dishwasher is not working. Model wdf540pad serial #
Our dishwasher is not working. Model wdf540pad serial # f4440833 can we schedules for someone to look at it? … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a kitchen aid stove model M-YKERCS07HT4. The oven is
i have a kitchen aid stove model M-YKERCS07HT4 . The oven is starting to just shut off by itself unannounced . what would be the problem. the stove top still heats up but everything else shuts off. a … read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
0 satisfied customers
We have a Kenmore Elite Refrigerator, Model # 795.72043.111.
We have a Kenmore Elite Refrigerator, Model # 795.72043.111 … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
How do i troubleshoot my refrigerator? air counterdepth side
Just trying to decide wheter to go ahead and buy a new one (e.g. if compressor shot) … read more
Nolan Rettig
Nolan Rettig
Service Technician
High School or GED
285 satisfied customers
Frigidaire washer dryer combo washer wont spin out after
Frigidaire washer dryer combo washer wont spin out after washing makes a noise when lid shuts … read more
travis webb
travis webb
tech.
2,412 satisfied customers
I have a GE French Door refrigerator. It has an LED light
I have a GE French Door refrigerator. It has an LED light array inside. The light sometimes wont come on … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Fairly new Whirlpool dryer. starts when I engage the button,
Fairly new Whirlpool dryer. starts when I engage the button, but stops as soon as I remove my finger … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Wash cycle goes through spin and then restarts to wash on
wash cycle goes through spin and then restarts to wash on normal, bulky sheets selections. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Our new bosch dishwasher leaves residue on tall glasses and
Our new bosch dishwasher leaves residue on tall glasses and dishes no matter what dish soap we use or how long we run it. … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x