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Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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I bought a used GE profile side by side stainless steel....several

Customer Question

I bought a used GE profile side by side stainless steel....several problems with water line leaks- now the refrigerater freezes everything and when I try to reset the temp it turns the freezer off, the controls don't work separately?
Submitted: 6 years ago.
Category: Appliance
Expert:  Bryan replied 6 years ago.

Hi,Welcome to Just Answer, My name isXXXXX will be helping you with your appliance issue today.


this is a huge problem onm these, your main control board is bad, GE redesigned these because of failure, you need to replace the board, this is located on the back of the refrigerator if you pull away from the wall, there will be an 8 x 10" panel on the right side looking from the back just above the compressor area, you can order this at the following link, this will take care of your issue thanks and well wishes, Bryan

Bryan and other Appliance Specialists are ready to help you
Customer: replied 6 years ago.
when I looked at the part you recommended, there was also a climate control motherboard- how do i know which one i need? or could i need both?
Expert:  Bryan replied 6 years ago.
Customer: replied 6 years ago.

YOU said it needed a motherboard-when I looked, there were 2 kinds

1 is just a thermostat?, the other the main one? how do I know which to get?


Expert:  Bryan replied 6 years ago.
it always the mother board on the back of the refrigerator that goes on these, its part # WR55X10942, I'm sorry i had to go out and just got back.