How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

my microwave is not heating water or any food model number

Resolved Question:

my microwave is not heating water or any food model number jvm1871sk04
Submitted: 6 years ago.
Category: Appliance
Expert:  Bryan replied 6 years ago.

Hi,Welcome to Just Answer, My name isXXXXX will be helping you with your appliance issue today.


if everything is working but just not heating its the magnetron, this is what heats the food, this is a job for a qualified microwave technician however, it is extremely dangerous to open a microwave and work on it, the high-voltage capacitor can store enough voltage to kill you even when it's unplugged, the part runs around $122.00 and the average service call the replace this is from $79-$99. Depends on who you call, most people opt to replace the microwave when it comes the this repair, be safe if you plan on having this repaired please have a qualified technician install this, hope this helps, thanks, Bryan

Bryan and 2 other Appliance Specialists are ready to help you