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Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16453
Experience:  Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
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maytag neptune fills then just sits-does not agitate.Time starts

Resolved Question:

maytag neptune fills then just sits-does not agitate.Time starts counting down then starts to drain then refills/sits/drains till end of cycle
Submitted: 6 years ago.
Category: Appliance
Expert:  Chas replied 6 years ago.
Hi, my name is Chas, I am hoping that I will be able to help you with your problem today..

Thank you for using JustAnswer's for your appliance questions, Myself and all the other experts are anxious to help you with your problem today. If you will please explain your problem and the model and serial number we can get started...

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Customer: replied 6 years ago.
Maytag Neptune mo.MAH6500AWW ser.34607655EA Washer fills then sits and timer keeps counting down then drains/fills/sits/drains. No agitation or spin cycles when washer sits.
Customer: replied 6 years ago.
any ideas?
Expert:  Chas replied 6 years ago.
Does the door lock ? Also are you sure that it does not agitate at all?
Customer: replied 6 years ago.
door locks and am sure nothing happens
Customer: replied 6 years ago.
still broken
Expert:  Chas replied 6 years ago.
Do you know how to check the motor by unpluging the JP4 connector on the unit?
Customer: replied 6 years ago.
just bought a new washer. thank you for helping.
Expert:  Chas replied 6 years ago.
Might have been a good idea, this repair most likely was going to cost over $500 to repair.
Chas and other Appliance Specialists are ready to help you