Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

I relocated a hotpoint refrigerator model HTF16bbmbrww from

Customer Question
one house to another....
I relocated a hotpoint refrigerator model HTF16bbmbrww from one house to another. Its a few years old maybe 8 or 9yrs. was working fine at old house. We slid it gentley on its side down short flight of indoor steps and rotated it very carefuly and slowly from bottom to top and from top to bottom (the refrigerator was upside down for about 20-30 seconds), we carefully lowered it on it's side into the back of my truck. I drove about 20 min - 30 min to new location and carfully rolled it into place and let it set over night unpluged. went in to plug it up and put selector on 9 (coldest) it run about 1hr ..did not seem to be getting cold enough then the compressor and fan stop, I took a screw driver and turned in hole slot near the light bulb area and then the compressor and fan came back on.

I'm looking for a way make it get colder, I don't have a manual and I'm a little puzzel wether there is a major issue. Can you help geve me some insite?
Submitted: 6 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 3 minutes by:
5/1/2011
Appliance Technician: Barry G., Home Appliance Technician replied 6 years ago
Barry G.
Barry G., Home Appliance Technician
Category: Appliance
Satisfied Customers: 6,823
Experience: 27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
Verified
Hello my name is XXXXX XXXXX I will be assisting you.

Have you checked the fan in the rear? Can you find any area on the rear wall of the freezer that is cold?

Barry
Ask Your Own Appliance Question
Customer reply replied 6 years ago
THE fan was running and there was cold air blowing from the top freezer and cold air blowing from the bottom frig I'm not sure if it is cold enough and I,m also wondering if having it upside down for about 30 second had any affect on it. I think I felt the back freezer panel getting a little cold.
Appliance Technician: Barry G., Home Appliance Technician replied 6 years ago
Thats not likely if the compresor is operating. Usually what happens when you do that the capillary tube which is very small becomes clogged with debris and the compressor then builds too much pressure and shuts down. This would be indicated by a click every 4 minutes or about that. And a very hot compressor.

Go around behind the refrigerator and remove the lower panel. Touch the top of the compressor. Can you keep your hand on it? And the fan back there is operating?

Barry
Ask Your Own Appliance Question
Customer reply replied 6 years ago

I am not where the regrigerator is right now. It was running when I left the other location earlier.

Appliance Technician: Barry G., Home Appliance Technician replied 6 years ago
I see, ok this is what to do. Take some handtools with you. Touch the compressor check the fans. If the compressor is warm or uncomfortable to hold your hand on thats ok as long as it is not so hot that you cannot hold your hand on it or cold and not vibrating.

If the two fans are operating and the compressor is vibrating but the freezer is not cold you will need to remove the rear "inside" freezer panel and take a look at the coils in there. Every coil in there should be lightly frosted. If they are not and everything is operating and has been more than an hour there is a freon leak.

If you find something I have not described to you in the checks that need to be made or if I have not explained something well please let me know.
Barry
Barry G.
Barry G., Home Appliance Technician
Category: Appliance
Satisfied Customers: 6,823
Experience: 27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
Verified
Barry G. and 87 other Appliance Specialists are ready to help you
Ask your own question now
Ask Barry G. Your Own Question
Barry G.
Barry G.
Barry G., Home Appliance Technician
Category: Appliance
Satisfied Customers: 6,823
6,823 Satisfied Customers
Experience: 27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.

Barry G. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,536 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

80,845 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

17,409 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
My freezer is cold but as cold as a refridgerator it will
my freezer is cold but as cold as a refridgerator it will not keep things frozen … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
My freezer is cold but as cold as a refridgerator it will
my freezer is cold but as cold as a refridgerator it will not keep things frozen … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Need help with refrigerator/freezer. GE GSS25LSQASS. Freezer
freezer is thawing too much. causing ice in bin to become solid.… read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
I have a samsung fridge freezer model srs584dp. The freezer
i have a samsung fridge freezer model srs584dp. The freezer section is cold but not freezing. i have replaced two freezer thermistors but still the same … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My samsungrefrigerator is not cooling. Not the freezer nor
My samsungrefrigerator is not cooling. Not the freezer nor the refigerator … read more
AppTech8579
AppTech8579
1,721 satisfied customers
I have a Sub Zero 511 refrigerator/freezer and the freezer
I have a Sub Zero 511 refrigerator/freezer and the freezer dial is set between 6 and 7 and won't move. I'm afraid to try and move it with pliers. Any suggestions? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Kitchen aid refrigerator / freezer with freezer compartment
Kitchen aid refrigerator / freezer with freezer compartment on top, model number KTRS 19 KDWH00 , serial number EE0719301 , mfg date 02/95, Fan in freezer compartment is making noise, gets louder when… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a kitchenaid refrigerator with the freezer on the
I have a kitchenaid refrigerator with the freezer on the bottom. Recently I have noticed ice build up on the floor of the freezer. I cleaned the coils and the humidity control is on. the fridge and fr… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Samsung refrigerator/freezer. freezer quit Sat. night all
Samsung refrigerator/freezer. freezer quit Sat. night all food thawed and water on floor … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My freezer of my bottom freezer/refrigerator (MBF22548EW) is
My freezer of my bottom freezer/refrigerator (MBF22548EW) is not keeping my food frozen. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
I have a viking fridge with a bottom freezer. The freezer
I have a viking fridge with a bottom freezer. The freezer bottom ices up, we get a service person to unfreeze it, it helps for several weeks (sometimes Months) and then is happens again. We have also … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Have a fridge/bottom freezer, GB2FHDXWS04, water in freezer.
have a fridge/bottom freezer, GB2FHDXWS04, water in freezer. Pulled ice maker out and checked the fill. still makes water. Where is the drain for the freezer. No water in pan under freezer. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Samsung refrig/freezer freezer works, but refrig does not.
samsung refrig/freezer freezer works, but refrig does not … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Have a Whirlpool Gold Refrigerator/Freezer and the freezer
Have a Whirlpool Gold Refrigerator/Freezer and the freezer is not making ice...a red light above the on/off switch is blinking red...I am afraid the freezer is too full...any suggestions. … read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
I have an Amana bottom freezer BB120EE. The freezer works
I have an Amana bottom freezer BB120EE. The freezer works but the fridge is warm. I've taken the bottom freezer panel to look at it. The compressor is working and the fan in freezer is working.… read more
Daniel
Daniel
senior service enginner
High School or GED
2,201 satisfied customers
I have a Whirlpool Fridge Freezer. The freezer is on the
I have a Whirlpool Fridge Freezer. The freezer is on the bottom and I keep getting ice build up from the ice maker, It is as if the water is leaking onto the freezer bottom pooling and freezing … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Freezer side of this RS2555SL - light blinking and freezer
Freezer side of this RS2555SL - light blinking and freezer portion is not working. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Refrigerator and freezer are cold but freezer is not
Refrigerator and freezer are cold but freezer is not freezing. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x