How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Barry G. Your Own Question
Barry G.
Barry G., Home Appliance Technician
Category: Appliance
Satisfied Customers: 6823
Experience:  27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
Type Your Appliance Question Here...
Barry G. is online now
A new question is answered every 9 seconds

I have a GE side by side refrigerator that is making an intermittant

This answer was rated:

I have a GE side by side refrigerator that is making an intermittant noise. The best way to describe this noise is a "static Hum with click" Seems to be coming from the back bottom of the fridge. Can you assist?

Serial # XXXXX

thanks, Brian
Hello Brian my name is Barry.

Around behind the unit are 2 places that could be clicking. Most always that sound is coming from behind an 8 x 10 inch panel on the back outside wall. Please check and let me know if that is where you are hearing the noise.

Customer: replied 6 years ago.
Hi Barry, The unit is at my customer's home - she was describing the sound to me but of course it wouldn't really do much when I was there.....I heard a hum and clicking about every 1/2 hour. it sounded like it came from the lower right side in back of the fridge if you are facing it. hope that helps....Brian
Hello Brian, It does help. Thats the relay and overload on the compressor. Normally GE refrigerators do not break there.

The part mounts on the side of the compressor and is held on by a cover or a retainer clip. If its a cover that cover has a lock and its locked at the top. You will probably need 2 flat tip screw drivers to get that off. The lock is very tight and hard to get loose. The diagram below shows the location of the overload and relay set.

Example Diagram
View Full Image

To replace that part UNPLUG THE UNIT. Remove the retainer clip and cover and pull the part straight off. Have the new part in hand and remove the wires one at a time and place that wire on the new part one at a time so the wires do not get mixed up. The part number for that part is WR09X10107. That is a factory part number you can shop anywhere with. One place that has it online is located HERE. The best thing to do is take the parts in hand to an appliance parts store and let them match up the part because I do not believe that number is XXXXX exact replacement part. I think that is going to be a generic number even though it is the one GE has as the replacements I stated above this is probably going to be the problem, and it is going to be the only thing you can do to attempt a repair. There is a chance the compressor is bad and if the repair does not work you will have to call for service. If you do the following is what you need to know before accepting an agreement for service.

Do you have a license to recover freon? (They must be licensed its federal law) That way they just cannot come out without you knowing and charge you then leave because they do not have one.

What is the minimum you charge for a sealed system repair?

Please and lastly ask them to bring the tools needed to repair a blockage. They may find a part of your unit that is clogged and be able to repair it that day .

This will give you some idea if you want to repair it or not.

Barry G. and 4 other Appliance Specialists are ready to help you