How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 79604
Experience:  9+ years being an appliance technician with factory training.
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

We already knew the door was locked and that it was an electrical

This answer was rated:

We already knew the door was locked and that it was an electrical problem. It will not unlock. How does one get to the wiring harness or unlock the door?
Hello, and thank you for using this service. I'll be helping you with your problem today.

To manually unlock a door on a Duet HT, remove the 3 screws along the bottom of the lower front panel (under the bottom of the washer). The lower front panel will pull down and off. Once you remove this panel you can reach up behind the upper front panel and pull down on the plastic tab hanging from the bottom of the upper front panel. This will release the door lock so that you can open the door.
Tyler Z. and 2 other Appliance Specialists are ready to help you