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Kelly, Appliance Technician
Category: Appliance
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GE Profile Artica Refrigerator (model #pss25mgnaww) leaks water

Resolved Question:

GE Profile Artica Refrigerator (model #pss25mgnaww) leaks water underneath refrig portion. no noticable leaks at the waterline connections. seems to eminate from beneath the refrig, but above the base grill. any ideas?
Submitted: 6 years ago.
Category: Appliance
Expert:  Kelly replied 6 years ago.

Hi, thanks for using I suspect the drain in the freezer may be frozen and allowing the defrost water to pool in the bottom of the freezer. Over time, this pooling water will build up enough to push any new water past the freezer and run down the cabinet seams and look to be coming from all kinds of strange areas where water should not be. Look in the freezer section, do you see water frozen on the floor?



Customer: replied 6 years ago.
more digging. no water frozen in bottom of freezer. water is coming from opaque/white plastic coil inside refrig on the back wall towards the bottom
Customer: replied 6 years ago.
water sprays out at coil when water in door is used
Expert:  Kelly replied 6 years ago.

The water tank in the refrigerator, okay. It will need to be replaced. It is available HERE for $18.71. It is number 810 in the picture.


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