How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask MASTER-TECH Your Own Question
MASTER-TECH, Home Appliance Technician
Category: Appliance
Satisfied Customers: 345
Experience:  30 years in the trade, lead tech in large company, always training on the newest technology
Type Your Appliance Question Here...
MASTER-TECH is online now
A new question is answered every 9 seconds

Dcs stove broiler ignites and shuts downs then reignites. Stove

Resolved Question:

Dcs stove broiler ignites and shuts downs then reignites. Stove approximately 5 years old
Submitted: 6 years ago.
Category: Appliance
Expert:  MASTER-TECH replied 6 years ago.


Does it take more that a minute to ignite from a cold start?

Customer: Yes glow plug gets red over 2 minutes still hasn't ignited

Does the regular bake take as long also? do you smell gas or hear a whoosh! when the bake ignites?

Customer: Oven seems to light normally wife has mentioned/ she/ smells gas occassionaly
MASTER-TECH and 2 other Appliance Specialists are ready to help you
Customer: replied 6 years ago.
Where are we at I answered your last question
Expert:  MASTER-TECH replied 6 years ago.
It is most likely the ignitors on bake and broil are getting weak. The bake ignitor is the one that goes out the most. On average in about 5-years with 2-3 uses a week. The broil on the DCS's can have ignition issues but once lit they should stay lit until it cycles. If you use the broiler often it may have become plugged and the screen will have to be replaced. (not a fun job) The way to best test if the ignitor is going bad would be to amp test it with a meter. It should draw 3amps or more. Under that and it will start acting as you described. The smell of gas when using bake indicates it is getting weak. With DCS you will have to get the parts from Fisher/Paykel, There # XXXXX(NNN) NNN-NNNN I think you model # XXXXX be on a tiny sticker under the control panel above the door or along the frame of the door opening, some you will have to remove the toe panel. The people at DCS are good at getting parts by the description of the appliance. Both ignitors are easy to replace. The broil you may have to pull the unit out to do the wiring from the back panel. The bake ignitor you have to remove the oven floor. Remove the racks and the rack holders on the side. It may also have screw in clamps on the front of the oven floor. It will then lift out and give you access to the burner. Thank you...
Customer: replied 6 years ago.
Had some time to today. The ignitor on broiler got very red. I cleaned the screen and it then started .this worked a couple of times and now it won't work again. I don't smell gas . The bake cycles just fine. New problem I removed the door seemed easy but can't get it back seems that top hinges the long ones go in first then the lower short ones. The lower ones have a flip lock of some sort is there a trick here to getting the door aback? The broiler screen seems to have about 8screws is this what needles to be removed?