How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Techdesk Your Own Question
Techdesk
Techdesk, Field Service Engineer
Category: Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer in the UK
13782322
Type Your Appliance Question Here...
Techdesk is online now
A new question is answered every 9 seconds

Hi, Im looking for a Bosch Maxx Classic front loader manual.

Resolved Question:

Hi,
I'm looking for a Bosch Maxx Classic front loader manual. Also the washing machine has a mouldy, musty smell and black mould formed in the rubber because water does not drain from in between the rubber after a wash. I manually dry it to prevent further black mould coming back, so it's not a smell from that part. i've also drained the water from the bottom right hand drain. Where else could the smell be coming from. It smealls out the laundry and if i leave the laundry door open it permeates through the house. Help please:)
Sue
Submitted: 6 years ago.
Category: Appliance
Expert:  Techdesk replied 6 years ago.

Hiya,

Can you post the E-Nr number of the appliance please?

It should be on a label in the door recess.

 

Which manual are you looking for? User or Service?

 

How is your machine connected to the house drains?

Is the hose hooked over into a stand pipe or onto a spigot on the drain pipe?

 

Do you mainly only do cool washes?

 

Thanks

Customer: replied 6 years ago.

Hi,

Can you post the E-Nr number of the appliance please? WAE18060AU/11FD8806900328

 

Which manual are you looking for? User or Service? User, I mainly want to check what goes in what space in the soap powder drawer

 

How is your machine connected to the house drains? A grey drain pipe goes into the laundry tub

 

Is the hose hooked over into a stand pipe or onto a spigot on the drain pipe? into the tub, not directly into any pipe

 

Do you mainly only do cool washes? only cold and i use easy wash =cold -quick wash

Expert:  Techdesk replied 6 years ago.

Hiya,

OK, thanks for that.

 

Click here for the user manual

 

The smell from the machine is going to be a lot of work to clean it up.

 

First, run the machine on it's hottest programme with nothing in it.

This will dissolve a lot of the built up undissolved soaps and body fats.

 

Next, hottest programme with 1/2 cup of soda crystals in it.

This will help remove any scale and remove some more of the soap and body fats.

 

Once you've done this, you'll need to do maintenance washes a washing machine cleaner product.

In the UK we can get this online or in the supermarkets, you'll need to search for it in Australia and see what they offer.

 

Follow the instructions on the product to get the machine clean again.

 

Once cleaned up, dry the door seal after use and leave the door ajar to prevent bacterial growth in the tub (the source of the smell).

Do a regular maintenance wash to keep the machine clean.

 

Click here for an example of the washing machine cleaner.

 

Click here for a product in Australia

 

Hope this helps

Let me know how it goes or if you need more help

Thanks

Techdesk and other Appliance Specialists are ready to help you