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i have a whirlpool quiet partner II ..will wash for a few minutes

Customer Question
and then the normal light...
i have a whirlpool quiet partner II ..will wash for a few minutes and then the normal light starts rapidly flashing and will not allow me to do anything else..control panel and key pad as already been replaced as well as the thermal fuse..what else could be causing this problem
Submitted: 6 years ago.Category: Appliance
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Answered in 24 minutes by:
3/1/2011
Appliance Technician: william, Home Appliance Technician replied 6 years ago
william
william, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3,034
Experience: Major Home Appliance Technician Specialist Whirpool Certificate
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Does this happen in all the cycles?
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Customer reply replied 6 years ago
only goes thru one cycle and then stops and normal light flashes rapidly..have had this problem before and whirlpool replaced the control panel while it was under waranty..now it is doing it again and dont know why since the panel is not but 2 yrs old
Appliance Technician: william, Home Appliance Technician replied 6 years ago

Where these warrenty parts that were installed?

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Customer reply replied 6 years ago
yes at the time
Customer reply replied 6 years ago
also now it has locked us out and will not do anything but drain and flash on the normal cycle button..tried unplugging it and tried to run a dio..but it want let us do it
Appliance Technician: william, Home Appliance Technician replied 6 years ago
It wont take your commands?
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Customer reply replied 6 years ago
no it want let us do anything but drain and then normal light starts flashing rapidly again
Appliance Technician: william, Home Appliance Technician replied 6 years ago

Try this and tell me what happens.

 

hold the "No Heat Dry" button for 4 seconds or more.

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Customer reply replied 6 years ago
do you mean the heated dry button
Customer reply replied 6 years ago
dont have a No heat dry button on mine but held the heated dry button and nothing changed or happened..normal light still flashing rapidly.
Appliance Technician: william, Home Appliance Technician replied 6 years ago

Ok then this means that you have a stuck button on the keypad which in this case is the normal. Did they give you a warrenty on the parts at all?

 

 

 

 

 

 

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Customer reply replied 6 years ago
no they didnt and it was working when it happened so how did it get stuck
Appliance Technician: william, Home Appliance Technician replied 6 years ago

Thats to bad. Also i want you to know that when they use warrenty parts the parts are not bran-new they are repaired for whatever reason and then sent back out. You will have to get a bran-new one im sorry to say.

What you could try is to take a look at the ribbon cable and clean the ends on it then re-install it and see what happens. Give it a shot.

 

 

 

 

 

 

william
william, Home Appliance Technician
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