Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance
This answer was rated:

We have a Whirlpool Duet, 4619 702 36281 8183091 (not sure

We have a Whirlpool Duet...
We have a Whirlpool Duet, 4619 702 36281(NNN) NNN-NNNN(not sure if this is needed). We keep getting an F20 error message. We have changed the water hoses since the ones we had were almost 4 years old. We live in a condo, and the pipes are checked annually. I can hear water run through the machine and have even taken out the soap holder and see the water coming through. We continue to get an F20 error message. Is there some thing I can do or do I have to get a technician? Thank you so much for your time.
Show More
Show Less
Ask Your Own Appliance Question
Answered in 3 minutes by:
2/19/2011
Mike
Mike, Home Appliance Technician
Category: Appliance
Satisfied Customers: 17,629
Experience: I have been repairing appliances for 25 years, I run my own appliance repair business.
Verified
Hi my name isXXXXX will be assisting you with this problem.

The meaning of the error code is listed below along with the corrective actions needed.

F20

NO WATER DETECTED ENTERING MACHINE OR PRESSURE SWITCH TRIP NOT DETECTED.
The Pressure switch is not tripped after 6 minutes.

If there is no water in the unit:
Make sure that both valves at the water source(s) are turned on all the way.
Check for plugged or kinked inlet hoses or plugged screens in the inlet valves.
Verify inlet valve operation.
If there is water in the unit:
Verify drain pump operation.
Verify that the pressure switch hose is in good condition and properly connected to tub and pressure switch.
1. Verify there is not a siphon problem.
2. Press PAUSE/CANCEL twice to clear the display. The machine will drain for 3 minutes before unlocking the door.
3. Unplug washer or disconnect power.
4. Verify wire harness connections to inlet valves, pressure switch, drain pump and Central Control Unit (CCU).
5. Check all hoses for possible leaks.
6. Plug in washer or reconnect power
7. Verify pressure switch operation.
8. Verify CCU operation by running a Diagnostic test or any cycle.


The tech sheet with the instructions for running the diagnostic test can be found behind the panel under the door stuck to the side wall.

If you have any questions please feel free to ask. If you have no further questions please don't forget to hit the accept button since this is how I get paid for my time and effort. Thanks.

Mike
Ask Your Own Appliance Question
Customer reply replied 6 years ago
This is the same explanation in the Use & Care Guide and we have done all of the above. Is there anything else that can be done?
Customer reply replied 6 years ago
This is the same explanation in the Use & Care Guide and we have done all of the above. Is there anything else that can be done?

You will need to take the panel out from under the door by removing the three screws along the botXXXXX XXXXXp.

graphic

Then once the panel is out grab the tech sheet taped to the side wall inside the machine. Use the instructions on the tech sheet to run the diagnostic program, this will tell you where the problem is and the corrective actions needed.

In my experience this problem nearly always boils down to the pressure switch being bad.

Mike
Mike
Mike, Home Appliance Technician
Category: Appliance
Satisfied Customers: 17,629
Experience: I have been repairing appliances for 25 years, I run my own appliance repair business.
Verified
Mike and 87 other Appliance Specialists are ready to help you
Ask your own question now
Ask Mike Your Own Question
Mike
Mike
Mike, Home Appliance Technician
Category: Appliance
Satisfied Customers: 17,629
17,629 Satisfied Customers
Experience: I have been repairing appliances for 25 years, I run my own appliance repair business.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,558 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

83,495 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

18,497 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
My rv's refrigerator works one day and all of a sudden it
My rv's refrigerator works one day and all of a sudden it stops working it wont cool both fridge and freezer what could be causing this?… read more
Cummins Power
Cummins Power
RV Service Tech
Vocational, Technical or Trade Scho
30 satisfied customers
How do I adjust the burner so the flame goes higher. When I
How do I adjust the burner so the flame goes higher. When I have it wide open it still is just at a simmer level … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Morning just bought a brand new washer & have no idea what
morning just bought a brand new washer & have no idea what is going on … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Ge front load washer does not drain a spin dry at end of
ge front load washer does not drain a spin dry at end of cycle. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
I would like to know how much it would cost to have a water
I would like to know how much it would cost to have a water valve on a whirlpool refrigerator replaced? The fridge has no water or ice. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Washer model number LAT9200 WILL NOT SPIN AFTER WASH CYCLE.
washer model number LAT9200 WILL NOT SPIN AFTER WASH CYCLE. WATER DRAINS … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
My GE microwave suddenly started making a loud humming
My GE microwave suddenly started making a loud humming sound, then it stopped heating food. We unplugged it and plugged it back in, but nothing changed. What could have happened? … read more
Joel Swenson
Joel Swenson
High School or GED
3,407 satisfied customers
I'm working on a top load whirlpool washer model Number
I'm working on a top load whirlpool washer model Number WTW57ESVW0. I bypass the lid switch and see that the top agitator is a little weak the agitator dogs are replaced. The bottom agitator seems to … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Our dishwasher is not working. Model wdf540pad serial #
Our dishwasher is not working. Model wdf540pad serial # f4440833 can we schedules for someone to look at it? … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a kitchen aid stove model M-YKERCS07HT4. The oven is
i have a kitchen aid stove model M-YKERCS07HT4 . The oven is starting to just shut off by itself unannounced . what would be the problem. the stove top still heats up but everything else shuts off. a … read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
0 satisfied customers
We have a Kenmore Elite Refrigerator, Model # 795.72043.111.
We have a Kenmore Elite Refrigerator, Model # 795.72043.111 … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
How do i troubleshoot my refrigerator? air counterdepth side
Just trying to decide wheter to go ahead and buy a new one (e.g. if compressor shot) … read more
Nolan Rettig
Nolan Rettig
Service Technician
High School or GED
285 satisfied customers
Frigidaire washer dryer combo washer wont spin out after
Frigidaire washer dryer combo washer wont spin out after washing makes a noise when lid shuts … read more
travis webb
travis webb
tech.
2,412 satisfied customers
I have a GE French Door refrigerator. It has an LED light
I have a GE French Door refrigerator. It has an LED light array inside. The light sometimes wont come on … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My GE Profile electric oven accidentily got locked. Please
My GE Profile electric oven accidentily got locked. Please tell me how to unlock the control panel. Thank You. … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Old refrigerator filter (part #469690) cannot be removed.
Old refrigerator filter (part #469690) cannot be removed. … read more
Joel Swenson
Joel Swenson
High School or GED
3,407 satisfied customers
How do you remove the control panel on the left door of a
How do you remove the control panel on the left door of a Samsung refrigerator RFG297HDRS? The cover plate is already off. I suspect the relay in the panel is not operating as there's no sound when I … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My Whirlpool washer (w10631155a) is reading error codes F03
Hello, my Whirlpool washer (w10631155a) is reading error codes F03 and E01. it is approximately 4 years old … read more
Joel Swenson
Joel Swenson
High School or GED
3,407 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x