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Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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I put my Maytag Epic Z through a clean it doesnt

Resolved Question:

I put my Maytag Epic Z through a clean it doesn't look like its draining and the display says F-21 and flashes constantly....

I can get the door open and there is water in the bottom of the drum....

this machine is more than 2 years old and has been no trouble
Submitted: 6 years ago.
Category: Appliance
Expert:  Bryan replied 6 years ago.

Hi,Welcome to Just Answer, My name isXXXXX will be helping you with your appliance issue today.


can you get me the full model # ?

Customer: replied 6 years ago.

where will I find the model number??

standing at the machine

Expert:  Bryan replied 6 years ago.
it should be right inside the door on a tag.
Customer: replied 6 years ago.

can't get the door open now....shucks

just got it open MHWZ400TQ01

Expert:  Bryan replied 6 years ago.

did you force it open? I didnt realize the door was locked and wouldnt open, anyway this is the pump, you need to remove the bottom access panel under the door and you will see the pump. get some towels and then unscrew the cap counter clockwise and pull it out. clean the trap and try the machine again. itr should work fine, thanks, Bryan

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