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Ask Appliance Tech Larry Your Own Question
Appliance Tech Larry
Appliance Tech Larry, Home Appliance tech
Category: Appliance
Satisfied Customers: 19183
Experience:  Over 35 years of in home appliance repair and service
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Hello, I have a GE dryer model #DCVH660. When I try to dry

Customer Question

Hello, I have a GE dryer model #DCVH660. When I try to dry cloths all the lights flash and nothing else happens. Can you help?????
Submitted: 6 years ago.
Category: Appliance
Expert:  Appliance Tech Larry replied 6 years ago.
Hello I'm Larry and thank you for using this service. I'll be helping you with your problem today.

open the door and press the door switch and tell me if you hear it click please
Customer: replied 6 years ago.
Ok, hold on, the dryer is in another room.
Expert:  Appliance Tech Larry replied 6 years ago.
ok
Customer: replied 6 years ago.
Ok, hold on, the dryer is in another room. Yes I hear a click, the inside light goes off, when pushed in and the dryer estimated time comes on and begins flashing....
Customer: replied 6 years ago.
Ok, hold on, the dryer is in another room. Yes I hear a click, the inside light goes off, when pushed in and the dryer estimated time comes on and begins flashing....Hello??????
Expert:  Appliance Tech Larry replied 6 years ago.
open the door, press and hold the door switch and the start switch while turning the drum by hand and tell me if it will start please
Customer: replied 6 years ago.
No, will not start
Expert:  Appliance Tech Larry replied 6 years ago.
do you hear a hum
Customer: replied 6 years ago.
No, only the sound of the flashing timer light
Expert:  Appliance Tech Larry replied 6 years ago.
does the tub turn real easy or hard to turn
Customer: replied 6 years ago.
There is resistance
Customer: replied 6 years ago.
Larry,, u still there?????
Expert:  Appliance Tech Larry replied 6 years ago.
you will need to replace the interface board, part number WE4M385 which cost about $190 and you can get the part at a local appliance parts dealer in your area,, its number 100 in this picture ,,

Glad I could help with your problem today so please press the accept button for me, this is how we are paid for this service ,, Thanks

graphic
Customer: replied 6 years ago.
This is almost a new machine, not used very much.. can it be something else??????
Customer: replied 6 years ago.

I would like a second opinion....

Expert:  Appliance Tech Larry replied 6 years ago.
after all we went though you don't believe me?
i have been doing this for over 30 years and i'm not gonna tell you to do something cheap just to make you happy, i'm here to tell you the facts and thats it ,, you have a good day now
Customer: replied 6 years ago.
Relist: Inaccurate answer.
This is a dryer that is less than 6 months old, I do not believe that the controler board ($190)is bad already. I want an onsite service person
Expert:  Appliance Tech Larry replied 6 years ago.
you said nothing about it being only 6 months old ,, is it?
Expert:  Appliance Tech Larry replied 6 years ago.
is the dryer only 6 months old?
Expert:  Appliance Tech Larry replied 6 years ago.
if you ever get back to me i can save you $190 for the part