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Alan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 273
Experience:  20+ years in the appliance repair field.
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whirlpoool washing machine 6th sense .stuck in F13

Customer Question

whirlpoool washing machine 6th sense .stuck in F13
Submitted: 6 years ago.
Category: Appliance
Expert:  Alan replied 6 years ago.
Hi, thanks for using Just Answer. Can you open the door and get the model number so that I can look up some service information on it?
Customer: replied 6 years ago.
The door will not open
Expert:  Alan replied 6 years ago.
Manually unlock the door of your Whirlpool washing machine. Make sure to unplug the appliance before completing the manual unlock. Use a screwdriver to remove the metal strip, called the toe panel, at the bottom of the washing machine. Once you've removed the toe panel, reach up inside the front panel of the washer and feel around for the door latch. Locate the tear-drop shaped tab at the bottom of the door latch and pull it gently. When you hear a click, the door should open.

Once you get it open, you can get the model number. I think you have a door latch/switch bad.

Edited by Alan on 1/12/2011 at 5:38 PM EST
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Customer: replied 6 years ago.
the model number for the washing machine is AWOE8759B
Expert:  Alan replied 6 years ago.
You will need to replace the door lock switch. Go to your local parts supplier with your model number and pick one up.