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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 81202
Experience:  9+ years being an appliance technician with factory training.
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GE WBVH6240 Front load washer, pauses during rinse cycles,

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GE WBVH6240 Front load washer, pauses during rinse cycles, about 3 times, have to repush Start. Doesn't suck up all the soap from reservoir, and soapy water, a good 2 cupfulls ends up sitting in the front seal. All of these problems started happening at once. I cleaned out the pump filter, there was nothing in there, tried resetting by pressing start and power together, next test load same problems occurred.
Hello, and thank you for using this service. I'll be helping you with your problem today.

Does it actually say PAUSE or what happens exactly when you say it "pauses"?
Customer: replied 6 years ago.
The start button flashes, the remaining time is displayed and indicates the cycle (rinse)
ok so that means your unit is either not draining quick enough so it's timing out, or it's not filling quick enough so it times out and shuts down so that the unit doesn't flood in case it's not reading the water level correctly.

There is a drain catch inside the washer that you will want to access and clean if you're getting this drain error. To access the drain catch, tip the machine backwards and lean it against the wall at a 45 degree angle or so. Remove the 3 screws along the bottom of the lower front panel. The lower front panel will then pull down and off. There is a 3" diameter plastic twist cap directly under the tub mounted to the floor. This is your drain cap. Unscrew the cap and clear any debris inside the drain catch. If you find nothing and the drain hose is clear, replace your drain pump.

If you still have the problem, make sure both your hot and cold water hoses are getting good water pressure from your house and if so, order and replace your electronic water valve on the back of your washer that your fill hoses connect to because it's not pushing enough water into the washer before it stops.

One last note***** Try running a cycle with no clothes or soap inside. If it works normally---it means that your detergent is sudsing too much, so either change detergents or put significantly less detergent in.
Customer: replied 6 years ago.
Thank you, XXXXX XXXXX this would also cause the problem of water/detergent collecting inside the front gasket?
that's unlikely. There are holes at the bototm of that gasket that get clogged. You just need to take a q-tip or toothpick and clean out the holes so that the water in the gasket drains back into the tub and doesn't collect.
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