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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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I have a double unit oven on bottom/convection microwave on

Customer Question

I have a double unit oven on bottom/convection microwave on top. I try to use the upper unit and when I touch startit shows the word "Door"?
Submitted: 6 years ago.
Category: Appliance
Expert:  Bryan replied 6 years ago.

Hi,Welcome to Just Answer, My name isXXXXX will be helping you with your appliance issue today.

 

This is a door lock issue a latch assembly as a problem, there are micro switches on the door latch assembly and the switch is bad in it, you will need to replace the upper door latch assembly, I will look at the part for you and get back to you shortly, thanks Bryan

 

Bryan and other Appliance Specialists are ready to help you
Customer: replied 6 years ago.

Thank you Brian

Expert:  Bryan replied 6 years ago.
This is your latch assembly, the part number is,
W10195934 you will need to replace this, you can order this at, http://www.repairclinic.com/PartDetail/Door-Lock-Motor-and-Switch-Assembly/1547132 or search for a better price you wish with the number I gave you above, thanks and well wishes, Bryan
Customer: replied 6 years ago.
Thank oyu very much we will order and i will let you know
Expert:  Bryan replied 6 years ago.
thanks, Bryan