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Ask Francis Your Own Question
Francis, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2086
Experience:  been working with refs, fridge, washers. dryers. dishwashers, microwaves for the past 12 yrs .
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The refrigerator section has stopped cooling,the freezer section

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The refrigerator section has stopped cooling,the freezer section is still working.The freezer is on the bottom of the refrigerator.The refrigerator setting is at (4),it was adjusted up one number last evening,but with no results.

Do you notice frost accumulating inside the freezer back wall?

Customer: replied 6 years ago.
yes,there is light frost on the freezer back wall and on the forward door,As soon as you open the freezer door the frost is on the"shelf".
Thank you for those info.

Do you feel air coming out of the fridge vents? You may have to press the door switch of the fridge if you have one while doing the test.

Customer: replied 6 years ago.
no,I do not feel any air coming out of the vents.

This could be a closed damper, ( stuck close) or a frozen evaporator in the freezer.

To check it, you would have to remove the inside vent assembly in the fridge. At the bottom part would be a damper that regulates the air from the freezer. If the damper is open, then it is a clogged evaporator coil.

You would have to remove the back wall of the freezer, thaw all the ice in the evaporator using a hair dryer, and check the defrost heater if it is still ok.

Customer: replied 6 years ago.
Do I access the inside vent assembly thru the interior or exterior of the refrigerator?
Thru the interior.

Customer: replied 6 years ago.
would the vent on the back of the refrigerator cause this situation?there was a lot of dust that was clogging that area and when cleaned, you could feel more stronger air releasing.
That is the condenser coil at the back of the unit. It does affect cooling but should be affecting both compartments and not the fridge side only.

Plus the absence of air coming out of the fridge vents has nothing to do with the dirty condenser.

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