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Andrew Harris
Andrew Harris, Home Appliance Technician
Category: Appliance
Satisfied Customers: 88
Experience:  Over 2 Years of appliance repair experience.
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My LG WD8015c. The door wont open. Has finished cycle and

Customer Question

My LG WD8015c. The door wont open. Has finished cycle and no water in unit. Have tried to run cycle again and it still wont open
Submitted: 6 years ago.
Category: Appliance
Expert:  Andrew Harris replied 6 years ago.
The most common cause of this on a front loader is water not fully drained. However, you could just have a broken latch. There should be an emergency pull latch usually behind the door on the front of the unit (lower right or left side). Usually the emergency pull is red circle made out of plastic. There may be a cleanout piece 2 inches wide that unscrews. Try removing any water that may still be in the tub. See if anything is blocking the drain line.

Edited by XXXXX XXXXX on 1/1/2011 at 4:46 PM EST
Customer: replied 6 years ago.
There is no water in the unit and no emergency pull latch???
Expert:  Andrew Harris replied 6 years ago.
You can try running the spin cycle again. Can you disconnect the drain hose to see if it is clogged and any water comes from the machine?