How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Peter Your Own Question
Peter
Peter, Home Appliance Technician
Category: Appliance
Satisfied Customers: 559
Experience:  Over 25 years in the home appliance service and parts industry.
27890704
Type Your Appliance Question Here...
Peter is online now
A new question is answered every 9 seconds

I have a Caloric Ultra Ray RSK3700UWW and we ran out of propane,

Customer Question

I have a Caloric Ultra Ray RSK3700UWW and we ran out of propane, We now have the propane tank refilled, however, I can not get the burners or the stove to work. Need to know how to restart the pilot for stove a and burners....Thanks-Scott
Submitted: 6 years ago.
Category: Appliance
Expert:  Peter replied 6 years ago.

Hi, my name is Peter.

 

The model number you provided shows that it has electronic ignition. You should hear clicking when you try to start the burners, if not then check to make sure that you have power to the range.

 

You may send additional questions directly to me.

 

Please push the green accept button.

 

Thank you,

 

Peter

Customer: replied 6 years ago.
yes, I do have the clicking but it doesn't light.
Customer: replied 6 years ago.
hello?
Expert:  Peter replied 6 years ago.

Do you use propane for any other appliances, water heater, heater?

 

Peter



Edited by Peter on 1/1/2011 at 6:12 AM EST
Customer: replied 6 years ago.
yes, they work fine and stove works fine, just no burners on the stove top.
Customer: replied 6 years ago.
problems solved using another source. Please provide refund of 25$ deposit.
Expert:  Peter replied 6 years ago.

For my knowledge you initially said the oven or burners did not work. What was the solution.

 

Thank you for the information.

 

Peter