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I have a kenmore elite (french doors & bottom freezer) the

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display on the door changed...
I have a kenmore elite (french doors & bottom freezer) the display on the door changed and know shows Er FF. Don't know what that means and it is not in the manual. Can you help?
Submitted: 7 years ago.Category: Appliance
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Answered in 2 minutes by:
1/1/2011
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 years ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 11,299
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

Yes FF = freshfood , Er = error

Is the fresh food section at proper temperasture?

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Customer reply replied 7 years ago
When the display was working, it showede that everything was fine. The display shut off and now only shows Er FF. The temp was at 37 degrees when it was showing.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 years ago
ok and is the freezer fan running?
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Customer reply replied 7 years ago
When I open the freezer door, i do hear something running.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 years ago

ok temp in freshfood ok ,

and freezer fan running ,

Does the freezer temperature feel ok ?

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Customer reply replied 7 years ago

Since I've been opening it and closing it so much it is hard to tell. If I shut the power off to the frig, it will re-set the display and work for about 2 minutes.

Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 years ago

ok that helps I`m assuming the issue is with the fresh food thermistor .

Mounted in the top of the freshfood section.

here is a link to the part .

http://www.searspartsdirect.com/partsdirect/part-number/Kenmore-elite-Parts/Refrig erator-Parts/6500JB2001B/0046/795/Model-79577579600/0583/0161000?keySuffixId=NA&productTypeId=x&searchModelNumber=79577579600&subCompDesc=Case%20parts&brandDesc=KENMORE ELITE&modelDesc=REFRIGERATOR&blt=11

 

Master Tech
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