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Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 10159
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
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I have a Hampton Bay ceiling fan/light with remote. However,

Resolved Question:

I have a Hampton Bay ceiling fan/light with remote. However, the remote doesn't seem to work. I can only turn the fan and lights on and off using the wall switch. Battery in the remote is new. How can I fix this?
Submitted: 6 years ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 6 years ago.

the model number of the fan will be on the top side of the motor.

when you press the remote does the light on the remote go on?

Customer: replied 6 years ago.
The model # XXXXX found is 52A4HR4T. And the light on the remote does go on when I push any of the buttons.
Expert:  Whrlp Master Tech replied 6 years ago.

ok so the remote is sending a signal out ,sounds as if the fan is just not receiving the signal ,

which will be the fan receiver.

Here is a link to Hampton Bay .

It is the Home Depot Hampton Bay parts line at 1-877-527-0313. They will be able to send you the parts. Just have your model number ready.

I would think they are closed on New Years eve.

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