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Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12157
Experience:  15 yrs. experience as a certified appliance technician.
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Hi, Machine type - GLTF2940FS1 . when trying to wash tub

Resolved Question:


Machine type:- GLTF2940FS1 . when trying to wash tub starts to fill up but stops after a short while.
Using the diagnostic tool I get E23 which suggests a problem with the Drain pump relay on Control board. Suspect board replaced with a new one but continue to get same error code. Please help.

Submitted: 6 years ago.
Category: Appliance
Expert:  Bryan replied 6 years ago.

Hi,Welcome to Just Answer, My name isXXXXX will be helping you with your appliance issue today.


Okay you replace the board in this and you still have the same problem? Have you checked for power to the pump? When this is in the spin and drain cycle?

Customer: replied 6 years ago.

Test conducted as suggested and power to pump ok. Next step please.


Expert:  Bryan replied 6 years ago.
is the pump actually draining the water out? Does it run when you put it in spin, the drain itself?
Customer: replied 6 years ago.

The did not run. Further tests revealed the pump coil open circuit.


A replacenent has now been ordered and will be installed as soon as received.



Expert:  Bryan replied 6 years ago.
Okay great job, well wishes for a happy holiday season, thanks, Bryan
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