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Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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We just bought and installed a used GE spectra gas stove. A

Customer Question

We just bought and installed a used GE spectra gas stove.

A light flashes that says "locked door." When I close the oven door, a crackling noise come form behind the latch. When I try to ignite the oven, The word "door" appears.

Submitted: 6 years ago.
Category: Appliance
Expert:  Bryan replied 6 years ago.

Hi,Welcome to Just Answer, My name isXXXXX will be helping you with your appliance issue today.


can you get me the model #?

Customer: replied 6 years ago.
Expert:  Bryan replied 6 years ago.

there is more to the model, something like this. JGBP35AEA1AA can you recheck that. ?

Customer: replied 6 years ago.

I'm not sure about that 6.

Sorry this takes a while. The links arent working and I have to go to the website.
Expert:  Bryan replied 6 years ago.
I'm sorry but that # XXXXX't come up either, what i am finding though is that any #s close to that the parts are no longer available, you will need to replace the latch assembly to fix this.
Customer: replied 6 years ago.
Just two more and I'll press green.

If parts aren'r available how can I replace the latch.


Can I just disarm the latch? I don't care about the cleaning.
Expert:  Bryan replied 6 years ago.
well you can disable it by getting to the latch switch and bypassing it although I can help you with that because I cant pull up the model. a tech could do this for you though, maybe even replace the switch if he has one(most techs do) I just cant tell you what the switch is or how to deal with replacing it. wish I could do more sorry. thanks Bryan
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