How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 80270
Experience:  9+ years being an appliance technician with factory training.
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

Refrig. stopped running all of a sudden without any apparent

Customer Question

Refrig. stopped running all of a sudden without any apparent reason.

Model RF267ABBP

Submitted: 6 years ago.
Category: Appliance
Expert:  Tyler Z. replied 6 years ago.
Hello, and thank you for using this service. I'll be helping you with your problem today.

Do you still have lights inside the refrigerator and is the display lit up?
Customer: replied 6 years ago.
The problem now is that the twin cooling fan feature is not working. Everything else is seems to be working, fans not blowing in refrigerator or freezer.

Is there a reset for the fans? Please advise.
Expert:  Tyler Z. replied 6 years ago.
The only reset is by unplugging the unit for 60 seconds to reset the control board on the back of the refrigerator by the compressor. If it doesn't reset, you'll need to replace the control board unfortunately.