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GE Adora side by side is not cooling/freezing. It is cool,

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but not cold in fridge...
GE Adora side by side is not cooling/freezing. It is cool, but not cold in fridge or freezing in freezer. This has lasted for over 2 days now and the ice has completly melted and things are starting to thaw in the freezer. I have had this issue with the unit off and on but the thing starts working again after about a day. This time it looks like it is not going to come back. It is just over 5 yrs old now. Please help.
Submitted: 7 years ago.Category: Appliance
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11/14/2010
Appliance Technician: John, Home Appliance Technician replied 7 years ago
John
John, Home Appliance Technician
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Satisfied Customers: 26,795
Experience: Appliance repair business owner for over 43 years.
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Thanks for the question.

Is the compressor going

Can you feel frost on the freezer panel.

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Customer reply replied 7 years ago

I don't think the compressor is running. (I would hear the louder noise of it, right?) I just have the faint hum of the fridge like it always does, not like the louder woosh of it cooling down like after it has been open for a while.

 

I don't know exactly what panel I should check, but there is no frost anywhere in the freezer. Anything that would be frost or ice is now melted.

 

Appliance Technician: John, Home Appliance Technician replied 7 years ago
Pull the fridge out and check to see if the compressor is hot and if the fan motor by the compressor is going .
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Customer reply replied 7 years ago

Ok, I pulled it out and the panel off the bottom/back. The compressor is warm, but not to hot that I can't hold my hand on it. Seems like what would be pretty normal. The fan is running.

 

The unit sounds like normal with the quiet hum of the fan running, but not the louder woosh of it really working to cool down.

 

 

Appliance Technician: John, Home Appliance Technician replied 7 years ago
What about the coils are they warm the ones by the compressor, you said the freezer was warm is there no cold at all .
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Customer reply replied 7 years ago

The coils are cool to the touch, like room temp with the little breeze the fan is blowing through. Not hot or cold.

 

The freezer is cool inside, not cold or freezing, but not warm yet, but it is getting there. It and the fridge or loosing the cool/cold.

 

Additional side note, we had frozen vegies and fruit in the bottom fridge drawers that we through out today. IWe have had issues with this fridge for a couple of years now and have had to put the settings all the way to max cold. but this time its not coming back up and working.

Appliance Technician: John, Home Appliance Technician replied 7 years ago

With your hand on the compressor is it vibrating like its working.

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Customer reply replied 7 years ago
Yep, its has that slight vibrating to it
Appliance Technician: John, Home Appliance Technician replied 7 years ago
Ok, well then its bad news , the compressor is going and no cooling at all in the freezer thats a failed compressor and thats a $ 600.00 repair bill.
John
John, Home Appliance Technician
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Customer reply replied 7 years ago
Yikes! Just another quick question... Does this mean its been going out for a little while and finally gone and why isn't it doing the turbo running thing to try to cool down since it can't? Thank you for your trouble shooting.
Appliance Technician: John, Home Appliance Technician replied 7 years ago
When a compressor starts to fail the first thing you notice is the soft ice cream then the bread its a gradual decline in the operation of the freezer. the turbo wont work because of the failed compressor.
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Customer reply replied 7 years ago
Ok, unfortunately thanks again.
Appliance Technician: John, Home Appliance Technician replied 7 years ago

I know its bad news , the most important thing you can do for maintenance on a fridge is to keep the coils by the compressor clean, especially if you have animals in the house, dirty coils can cause a compressor to fail..

Thanks and God Bless.

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Customer reply replied 7 years ago
Ok, thank you for the advice! Is this something I will call GE to get a tech out for, our contact some type of local tech? Of course the fridge is out of waranty.
Appliance Technician: John, Home Appliance Technician replied 7 years ago
Its better to call G E on this one their warranty on the replacement part is better and they stand behind their work.
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Customer reply replied 7 years ago
Ok, thanks for all your help. Have a good night.
Appliance Technician: John, Home Appliance Technician replied 7 years ago

You as well.

Thanks and God Bless.

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