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7 yr old WPGT 9350 Harmony Profile washer. Quit w/load half

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done. Power is OK to...
7 yr old WPGT 9350 Harmony Profile washer. Quit w/load half done. Power is OK to the plug. Pulled fuse/filter and found the glass fuse blackened. Replaced. Still no response. Pulled control board on right hand side. Saw evidence of heat damage/discoloration of board. Replaced. Sill no response. Both of these seemed to be logical procedures as well as both looking bad. Can't figure what to search for next but am hesitant to purchase the top assembly w/touch buttons on a whim or worse the led panel. Any ideas??? Thanks
Submitted: 7 years ago.Category: Appliance
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Answered in 19 hours by:
11/13/2010
Appliance Technician: Bryan, Home Appliance Technician replied 7 years ago
Bryan
Bryan, Home Appliance Technician
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Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
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Hi,Welcome to Just Answer, My name isXXXXX will be helping you with your appliance issue today.

 

is this the board you replaced ?

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Customer reply replied 7 years ago

 

Good morning,

 

No, That board is behind the LED panel display and I pulled the metal plate and inspected it. No evidence of heat, trouble, distortion, whatever. I replaced the board that is house under the white/manilla plastic housing off to the right.

Appliance Technician: Bryan, Home Appliance Technician replied 7 years ago
ok, is this draining? did it just stop with no error code at all ?
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Customer reply replied 7 years ago
Just came upon it dead with the load half done. Water standing in the drum w/the load of clothes. The board did not have any meassage on it. Totally dead. Checked the fuse downstairs. OK. Checked the outlet where the washer is plugged in. Power is there. Machine was just dead. No message. Stopped with no error code.
Appliance Technician: Bryan, Home Appliance Technician replied 7 years ago
on this diagram which parts did you replace?
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Customer reply replied 7 years ago

 

I replaced 241 and 60 both of which showed evidence of damage. 241 had the glass fuse blackened and the circuit board (60) had discoloration in areas of the epoxy(?) that seals the circuitry, as if it had heated up. Some of the coating appeared to have melted and partiall covered the big black heat sink.

Appliance Technician: Bryan, Home Appliance Technician replied 7 years ago
ok so you replace this, and the filter? are you getting power to # XXXXX?
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Customer reply replied 7 years ago
I really don't have a way to verify that. How is that done??
Appliance Technician: Bryan, Home Appliance Technician replied 7 years ago

you will need to test it with a volt meter. you should get 120 volts to the board.

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Customer reply replied 7 years ago
So if I test and have 120 to the board, what then??
Appliance Technician: Bryan, Home Appliance Technician replied 7 years ago
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
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Satisfied Customers: 12,157
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