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Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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23side by side refrig model no. 596.58392890 the icemaker

Resolved Question:

23'side by side refrig model no. 596.58392890

the icemaker makes some cubes but they are all frozen together in the bottom of the dispenser ,also some water comes out in the door tray. Can you tell me what parts i need?

Submitted: 6 years ago.
Category: Appliance
Expert:  Bryan replied 6 years ago.

Hi,Welcome to Just Answer, My name isXXXXX will be helping you with your appliance issue today.


is there water dripping from the ice maker itself after it fills with water?

Customer: replied 6 years ago.
no noticeable water dripping
Expert:  Bryan replied 6 years ago.
ok do you know the temperature in the freezer? it should be 0-8 degrees
Customer: replied 6 years ago.

the temp is near 0 when the door has been closed for long periods


jumps to approx 15 after door is opened

Expert:  Bryan replied 6 years ago.
ok sound like the valve for the ice maker isn't closing tightly and is letting water in after its full. is the door flap for the ice dispenser closing tightly?
Customer: replied 6 years ago.
door closes tightly
Expert:  Bryan replied 6 years ago.
ok well either the ice is melting slightly for some reason and sticking together or the valve is dripping water which then drops down into the bin and freezes the ice together. its one of the two. my guess because your temps are good is the valve is dripping. you may not see it though. let this make some ice and then shut the water off behind the refrigerator then check later to see if the ice isn't frozen together, if its not replace the valve. thanks, Bryan
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