Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hi my name isXXXXX can help you with your issue, this is probably not a major issue, probably just a loose hose and or crack /hole in the hose how much water do you find on the floor.
Is it just in the cycles that the unit is filling?
Hi. The hose and connections are not leaking water. There is a little water coming out the bottom when the rinse and wash cycle run
The hoses and connections are all dry
I am talking about inside the machine
oh, okay. where do I look?
do you know how to take the unit apart?
Never done that before. Do I take the back panel off?
I can walk you through it if not
don't touch the back panel ok
on the rear of the control panel there are 2 philips screws in each corner
remove those the control panel slides forward slightly and you flip the control panel up and back
unplug the unit please
then there are 2 brackets that hold the back panel to the case you use a large flat screw driver and pop those off
once those are off the whole wrapper/case is leaned forward and it's all open
you have it apart?
good job make sure the rear panel is forward you may have to hold it plug it in turn it on and see were the water is leaking from you do see the valve on the right, the hose and the plastic piece were the water comes out right thats called the vacuum break
let me know what you find
it may not be evident right away I use a drop light
I filled it up in stages and ran the machine in wash and rinse. No Leaks. Before the water at the bottom was steady and ran along the grout line in the tile. Now. no leak?
that's a typical leak
check down at the bottom by the pump in the front and run your hands on the underside of the hoses
look underneath the unit with a light you may see a drip
No water at all now and the hoses and pump are dry
put it in a spin you will have to put the case back on and connect the lid switch pump it out for a minute or 2 take the case back off and check again
Is it possible that the tub was out of alignment and leaked?
anything is possible
when you had it agitating was the inner basket turning also?
Not sure. Is it possible to revisit in a couple hours. have a dr appt for the girls
sure just let me know when
okay. I will have to leave this window open?
you can or just log back in hit the save and exit
Tim, Are you there?
yes go ahead
Hi. Trying to put it back together after running it a few times without a leak. Having trouble fitting the shell back on the frame. Does the shell bottom fit on top of the frame? It appears it does
no lean it back slide the front in under the frame the sides go down on top of the frame then push the rear panel in place then the brackets
you may have to tap the bottom with your foot to nudge it a little
okay....will try that. Thanks. Going to run it back together to run it afterward
when were done don't forget to press the accept button and leave a comment, couple of things could have happened the lead may have been off balance and you could have gotten some spray out or sloshing out during the agitation
make sure the tub is centered before using besides that were only guessing as to what really happened sometimes it happens once or twice than never again don't know what else to tell you.
Okay. Think it is going to work. Thanks for your help and thanks for checking back with me at 5!
I guess you have to talk last for me to accept?
your welcome glad it wasn't serious
try it now