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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 26795
Experience:  Appliance repair business owner for over 43 years.
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I have GE washer WWA8340G-model. When in spin cycle it wobbles

Customer Question

I have GE washer WWA8340G-model. When in spin cycle it wobbles from side to side even with a small load of laundry. Where should I look for problems?
Submitted: 6 years ago.
Category: Appliance
Expert:  John replied 6 years ago.

Thanks for the question.

Is that the correct model number its not in the system, does this washer have a back panel .

Customer: replied 6 years ago.
An ink stamp on back of unit is #8340. It does have a pressed board back panel. I can not find any number any where besides the Energy efficient sticker that was left on front of unit. The name of unit is GE Heavy Duty Extra Large Capacity
Expert:  John replied 6 years ago.

That washer has snubber pads on the vertical metal plates that the structure moves on if the pads are worn it will cause the off balance loads check the snubber pads.

Customer: replied 6 years ago.
There is toooooo much vibration for those pads to even control the movement of the machine. Just ran a load of under wear thru the washer and there was so much vibration it was hitting the wall on one side and dryer on the other. It has so much vibration it is wearing holes in tile floor.
Expert:  John replied 6 years ago.
Well those damper pads will cause that to happen , that washer also has self leveling legs if their not set properly it will also cause that problem, to reset the legs set the washer where you want it then tip the washer towards you about 5 in from the floor and let it drop this will reset the self leveling legs.
Customer: replied 6 years ago.
I called appliances parts and they have friction pads and cushion yoke. What are the difference and does this machine have both? If replacing should I replace both or friction pads.
Expert:  John replied 6 years ago.

I would just replace the snubber pads its the only parts that wear that can cause the problem.

Customer: replied 6 years ago.

OK I need help first you called it a DAMPER PAD. Then I call a parts house and they call them friction pads and cushion yoke. Then you come back to me with the term SNUBBER PADS. Are we talking about the same thing or are they all something different??

We were told by parts house they are 8 fricition pads and 4 cushion yoke. I am getting very confused!!!!!!!!!

Expert:  John replied 6 years ago.

Detailed View

EAP270875: Friction Snubber Pad

This friction snubber pad is an inch and a half long.
Easy Part #:EAP270875
Compare At:$9.22
Your Price:$7.68
You save:$1.54
Availability:In Stock


I sent you this earlier I guess you missed it.

Customer: replied 6 years ago.
OK just replaced all 8 snubber friction pads and still have vibration problem. What is next????
Expert:  John replied 6 years ago.
Did you reset the back legs if this has a plywood floor it will shake.
Customer: replied 6 years ago.
Yes I leveled the machine
Expert:  John replied 6 years ago.

The only thing that keeps the tub from going off are the pads and the self leveling legs then the floor so I don't know what type of floor you have but I think thats your problem.

If its plywood it will shake with the washer and thats the problem the giving of the plywood.

Customer: replied 6 years ago.

We have a cement slab with tile. We do not have a wooden structure underneath.

I think I will just dump this washing machine and go buy a new machine with less vibration. Thank You

Expert:  John replied 6 years ago.
I would try the back leg adjustment if you haven't tried that yet.