How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask J1204 Your Own Question
J1204, Home Appliance Technician
Category: Appliance
Satisfied Customers: 123
Experience:  5 Years servicing major home appliances, specializing in washers and dryers. 7+ years diagnosing electrical circuits
Type Your Appliance Question Here...
J1204 is online now
A new question is answered every 9 seconds

I would like to reopen my question about washer. After I did

Resolved Question:

I would like to reopen my question about washer. After I did 3 loads problem remains. What should I do next, I thought the problem was solved and I have already payed to Tom Johnston.
problem is:after selecting cycle and starting washer electronic panel shows SUD and after 1-2min F35.
Submitted: 6 years ago.
Category: Appliance
Expert:  J1204 replied 6 years ago.
Hi i'll be glad to help you. i dont know what youve already tried, but the f35 an suds code are both caused by the pressure switch, do you know if that has been replaced?
Customer: replied 6 years ago.
The pressure switch was not replaced, washer is less than 2 years old.<br />I opened pump in the front of washer it was full of water, after water drained I closed the pump and started washer on normal cycle, it works. I made second load and problem shows again, so I open the pump to drain water and washer was working again. Is it pressure switch.<br />
Expert:  J1204 replied 6 years ago.
Yes the f35 code is a ressure switch failure code, the suds is the pressure switch thinking there is excessive suds in the unit. The Kenmores and Whirlpool washer had a lot of problems with these after whirlpool(who also make the kenmore machine) changed the design of the pressure switch about 2-2 1/2 years ago, its easy to replace, but is kind of expensive for such a small part(due in part to the computer board inside the switch) here is a link that shows the part and the placement of it, its #38 on the diagram
J1204 and 3 other Appliance Specialists are ready to help you