How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

I have a model SHV66A03UC/14 dishwasher. I dont think its

Customer Question

I have a model SHV66A03UC/14 dishwasher. I don't think it's broken. But someone has messed with the control panel and I don't know which buttons to push to get a normal, maybe 60- or 90-minute wash with hot water.
I've tried a couple random combinations but the machine appears to be using only cold water and the time it takes is maybe twice what the button indicates.
I am, uh, hosting a big party today and tomorrow for the Chicago Marathon! Can you help? Thank you.
Submitted: 6 years ago.
Category: Appliance
Expert:  Bryan replied 6 years ago.

so this fills with water but doesn't heat it? does it run the whole cycle through?

Customer: replied 6 years ago.
It fills with water. No heat. It takes longer than "90 minutes" (maybe 2 hours) and does not appear to go through the drying cycle. Also, the soap in the cup remains in the cup.
Expert:  Bryan replied 6 years ago.
unfortunately this means the heating element is bad,

Attachments are only available to registered users.

Register Here
this is something a tech would need to replace however,these are buried in the machine underneath, the whole machine would need to be removed to repair this, its a common problem with these, theres not much you can do accept call a tech , sorry, thanks Bryan
Customer: replied 6 years ago.
Well, call a technician is not the answer I was looking for. Sorry.
Expert:  Bryan replied 6 years ago.
well I gave you the answer its the element, if you can find an element today i can tell you that the element is on the right side looking from the front once you full the machine out of the cabinets and take the side panel off if that helps. thats about all we can do from here, sorry, thanks Bryan
Bryan and 4 other Appliance Specialists are ready to help you
Customer: replied 6 years ago.
Ok. Good point. I was hoping that there was a simpler solution that I could do myself. I will accept your answer.
Expert:  Bryan replied 6 years ago.
ok thanks, XXXXX XXXXX there was an easy button for you but unfortunately there isn't, thanks and well wishes, Bryan