Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

my dishwasher seems to be stuck in the drain mode. When i

Customer Question
my dishwasher seems to be...
my dishwasher seems to be stuck in the drain mode. When i turn it on no water comes out and it just sounds like it is draining.
Submitted: 7 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
10/7/2010
Appliance Technician: rob clement, Home Appliance Technician replied 7 years ago
rob clement
rob clement, Home Appliance Technician
Category: Appliance
Satisfied Customers: 593
Experience: 20 years experiance working on all major brands of appliances
Verified
Chat Conversation Started
rob clement :

Hi,it sounds like there is water in the base and the flood switch has been activated.Can you pull the kick plate off the bottom and see if there is any water.

rob clement :

If there is no water,look on the left hand side for a round styrofoam piece and see if it is chewed up or disinegrated

Customer :

There is no water. Foam is in fine shape.

rob clement :

if you press down on the red plastic rod,will it quit trying to drain?

Customer :

If you are talking about the red thing on the left side, nothing happens when I push it down.

rob clement :

yes thats what i am referring to.You are going to need to pull the dishwasher out and get access to the flood switch on the left hand side of the machine.If there is no water and the foam is in good shape something is up with the flood switch.It may have failed.Do you have access to a test meter?

Customer :

What does the switch look like?

rob clement :

It is a micro switch with 3 wires going to it.1 side is for the fill level,the other is for the flood sitch

Customer :

Okay, what do you want me to do with it?

rob clement :

Sometimes you can look at it and tell the switch has collapsed,if not you will need a way to check for continuity,do you have a meter?

Customer :

I can get one but can you tell me where the float is so I can see if it is stuck?

Customer :

I don't know what you mean by collapsed

rob clement :

The float is the styrofoam,it has the red actuator attached and it goes to the flood switch.If the switch is collapsed you will not see the white piece that sticks out,it will be inside the switch.

rob clement :

On the switch,if you have continuity between the white wire and the violet wire the switch is bad

rob clement :

I misspoke check the white to gray wire not to violet

Ask Your Own Appliance Question
Customer reply replied 7 years ago

Hi Rob, I am working on the dishwasher again. Nothing has worked yet. When I turn it on it makes a noise but no water is going to the dishwasher. I have ck'd to make sure water is turned on and that it is getting to the dishwasher and both are good. It just doesn't

seem to be pulling it into the dishwasher.

Appliance Technician: rob clement, Home Appliance Technician replied 7 years ago
Are you sure it is the drain pump running and have you checked the switch on the left side of the dishwasher yet?
Ask Your Own Appliance Question
Customer reply replied 7 years ago
I am not sure what is runnung. I just said it sounds like it is stuck in drain mode. I have not ck'd for continuity yet.There are three switches. One that has 2 grey and one white, one that has 2 violet and one that has white, violet, grey. Which one do you want me to test?
Appliance Technician: rob clement, Home Appliance Technician replied 7 years ago
check the white to grey on the one with the violet.Does the sound go away when you open the door or continue?
Rob
Ask Your Own Appliance Question
Customer reply replied 7 years ago
My husband has the test meter right now. Is there anything else I can check for in case it is not the drain? Any other reason water would not be pulled into the dishwasher?
Appliance Technician: rob clement, Home Appliance Technician replied 7 years ago
Could be a bad water valve,if the switch checks ok,have him check for 120v at the valve.
Rob
Ask Your Own Appliance Question
Customer reply replied 7 years ago
where is the water valve?
Appliance Technician: rob clement, Home Appliance Technician replied 7 years ago
Front left side behind the kickplate.One other thing to temporarily try,turn off the power and swap the grey and violet and see if it fills.Only do that long enough to see if water flows.
Will the sound go away if the door is opened?
Rob
Ask Your Own Appliance Question
Customer reply replied 7 years ago
I ended up pouring some water into the bottom and used my sink hose to force some water into the back jets and that worked. Thank you for trying.
Appliance Technician: rob clement, Home Appliance Technician replied 7 years ago
Thanks
Ask Your Own Appliance Question
Ask rob clement Your Own Question
rob clement
rob clement
rob clement, Home Appliance Technician
Category: Appliance
Satisfied Customers: 593
593 Satisfied Customers
Experience: 20 years experiance working on all major brands of appliances

rob clement is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,558 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

83,495 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

18,497 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
My rv's refrigerator works one day and all of a sudden it
My rv's refrigerator works one day and all of a sudden it stops working it wont cool both fridge and freezer what could be causing this?… read more
Cummins Power
Cummins Power
RV Service Tech
Vocational, Technical or Trade Scho
30 satisfied customers
How do I adjust the burner so the flame goes higher. When I
How do I adjust the burner so the flame goes higher. When I have it wide open it still is just at a simmer level … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Morning just bought a brand new washer & have no idea what
morning just bought a brand new washer & have no idea what is going on … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Ge front load washer does not drain a spin dry at end of
ge front load washer does not drain a spin dry at end of cycle. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
I would like to know how much it would cost to have a water
I would like to know how much it would cost to have a water valve on a whirlpool refrigerator replaced? The fridge has no water or ice. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Washer model number LAT9200 WILL NOT SPIN AFTER WASH CYCLE.
washer model number LAT9200 WILL NOT SPIN AFTER WASH CYCLE. WATER DRAINS … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
My GE microwave suddenly started making a loud humming
My GE microwave suddenly started making a loud humming sound, then it stopped heating food. We unplugged it and plugged it back in, but nothing changed. What could have happened? … read more
Joel Swenson
Joel Swenson
High School or GED
3,407 satisfied customers
I'm working on a top load whirlpool washer model Number
I'm working on a top load whirlpool washer model Number WTW57ESVW0. I bypass the lid switch and see that the top agitator is a little weak the agitator dogs are replaced. The bottom agitator seems to … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Our dishwasher is not working. Model wdf540pad serial #
Our dishwasher is not working. Model wdf540pad serial # f4440833 can we schedules for someone to look at it? … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a kitchen aid stove model M-YKERCS07HT4. The oven is
i have a kitchen aid stove model M-YKERCS07HT4 . The oven is starting to just shut off by itself unannounced . what would be the problem. the stove top still heats up but everything else shuts off. a … read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
0 satisfied customers
We have a Kenmore Elite Refrigerator, Model # 795.72043.111.
We have a Kenmore Elite Refrigerator, Model # 795.72043.111 … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
How do i troubleshoot my refrigerator? air counterdepth side
Just trying to decide wheter to go ahead and buy a new one (e.g. if compressor shot) … read more
Nolan Rettig
Nolan Rettig
Service Technician
High School or GED
285 satisfied customers
Frigidaire washer dryer combo washer wont spin out after
Frigidaire washer dryer combo washer wont spin out after washing makes a noise when lid shuts … read more
travis webb
travis webb
tech.
2,412 satisfied customers
I have a GE French Door refrigerator. It has an LED light
I have a GE French Door refrigerator. It has an LED light array inside. The light sometimes wont come on … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My GE Profile electric oven accidentily got locked. Please
My GE Profile electric oven accidentily got locked. Please tell me how to unlock the control panel. Thank You. … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Old refrigerator filter (part #469690) cannot be removed.
Old refrigerator filter (part #469690) cannot be removed. … read more
Joel Swenson
Joel Swenson
High School or GED
3,407 satisfied customers
How do you remove the control panel on the left door of a
How do you remove the control panel on the left door of a Samsung refrigerator RFG297HDRS? The cover plate is already off. I suspect the relay in the panel is not operating as there's no sound when I … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My Whirlpool washer (w10631155a) is reading error codes F03
Hello, my Whirlpool washer (w10631155a) is reading error codes F03 and E01. it is approximately 4 years old … read more
Joel Swenson
Joel Swenson
High School or GED
3,407 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x