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esequiel walker
esequiel walker, Home Appliance Technician
Category: Appliance
Satisfied Customers: 4670
Experience:  my father has an appliance repair business for over 30 yrs i have 18 yrs exp
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GE Profile top loading washer makes grinding noise when agitating,

Resolved Question:

GE Profile top loading washer makes grinding noise when agitating, otherwise works just fine. What could the problem be?
Submitted: 7 years ago.
Category: Appliance
Expert:  esequiel walker replied 7 years ago.
Chat Conversation Started
esequiel walker :

hi

esequiel walker :

is the noise inside or under

JACUSTOMER-dk9xcarx- :

It seems to be inside

JACUSTOMER-dk9xcarx- :

between the drum and the exterior of the washer

esequiel walker :

ok is this a topload washer

JACUSTOMER-dk9xcarx- :

yes

JACUSTOMER-dk9xcarx- :

The washer is fairly new...I think maybe three years old

esequiel walker :

ok first thing is we need to remove the agitator thistype of agitator pulls up has no screws to hold it in place

JACUSTOMER-dk9xcarx- :

so I should just go right now and pull it up?

esequiel walker :

you will need to firmly pull up on it ,is snug but comes up we need to check that center part it may be stripped

esequiel walker :

yes and i mean pull up firmly

esequiel walker :

get your hands under the agitator snug on both sides evenly and pull upward

JACUSTOMER-dk9xcarx- :

I can't seem to pull it out

esequiel walker :

yes its snug but thats the only way it comes off

esequiel walker :

on these ge its two things either the cushing which is the part the agitator sits on or the transmissio n bearing is bad

esequiel walker :

is it a roaring sound during spin as well

JACUSTOMER-dk9xcarx- :

OK, we got the agitator out

JACUSTOMER-dk9xcarx- :

no roaring sound during spinning

esequiel walker :

great

esequiel walker :

that center piece is it stripped can you turn it by hand

JACUSTOMER-dk9xcarx- :

I can't turn the entire agitator by hand

JACUSTOMER-dk9xcarx- :

I sounds like it is between the drum and the exterior

esequiel walker :

ok one more thing remove the front cover and put it in wash mode you can definitely hear it better

JACUSTOMER-dk9xcarx- :

remove the front cover of the entire machine?

esequiel walker :

these ge are known forbad design on the suspension part of the unitt

esequiel walker :

yes the front cover where the top meets the front there are 2 clips one per side

JACUSTOMER-dk9xcarx- :

what would be looking or listening for?

JACUSTOMER-dk9xcarx- :

if it is the suspension, is something can be repaired? Can we do it ourselves?

esequiel walker :

hi

esequiel walker :

sorry computer issues

esequiel walker :

yes u can replace them urself

JACUSTOMER-dk9xcarx- :

It appears that everything is in order, but it is the rods that hold up the drum that are making the noise.

JACUSTOMER-dk9xcarx- :

Can we replace rods as well?

esequiel walker :

yes you can

JACUSTOMER-dk9xcarx- :

Do you think this could be the cause of the noise?

JACUSTOMER-dk9xcarx- :

How do you replace the rods?

esequiel walker :

those rods definitely cause the tub drum to rub,lean causing a grinding noise

esequiel walker :

thats wear and tear

JACUSTOMER-dk9xcarx- :

How easy is it to replace the rods?

JACUSTOMER-dk9xcarx- :

or is it even necessary if the washer works just fine?

esequiel walker :

sorry ive been taking long to answer my computer is lagging

JACUSTOMER-dk9xcarx- :

that's ok

esequiel walker :

if the washer is working fine i honestly suggest letting it go until something actually breaks

esequiel walker :

these ge always have this and more issues i dont want you to replace parts that will not stop from happening again

JACUSTOMER-dk9xcarx- :

OK, great. Thank you very much for your help

JACUSTOMER-dk9xcarx- :

I appreciate the advice :)

esequiel walker :

you are welcome pressing accept for my help pays me thanks

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