Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

My Maytag washer stopped in the middle of a cycle. I have

Customer Question
My Maytag washer stopped in...
My Maytag washer stopped in the middle of a cycle. I have drained it and removed clothes. I restarted cycle on smallest load setting. The washer fills then stops.
Model #LAT2916AAE Serial# XXXXX
Submitted: 7 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 3 minutes by:
10/1/2010
Appliance Technician: The Famous Forry, Home Appliance Technician replied 7 years ago
The Famous Forry
The Famous Forry, Home Appliance Technician
Category: Appliance
Satisfied Customers: 616
Experience: I have my own business repairing Washing Machines etc etc.
Verified
Chat Conversation Started
Forry :

Hi, Can you remove back panel to check some wiring for me. Please Isolate the appliance first.

JACUSTOMER-oj66c02o- :

Sure. brb in 5min

JACUSTOMER-oj66c02o- :

Ok, Panel is off. My name is XXXXX XXXXX for help FOrry

JACUSTOMER-oj66c02o- :

hello?

Forry :

Hi Bill, Have you isolated

JACUSTOMER-oj66c02o- :

meaning removed from power? yes

JACUSTOMER-oj66c02o- :

water lines are still connected

Forry :

OK

Forry :

Can you see heating element wires?

JACUSTOMER-oj66c02o- :

its a washing machine, does it have a heating element?

Forry :

Yes

JACUSTOMER-oj66c02o- :

I only have top part, behind user controls, panel off, is this where u want me to be?

Forry :

Is this a top loader machine

JACUSTOMER-oj66c02o- :

yes

Forry :

Is the lid shutting correctly as it houses a switch that enables your machine to work

JACUSTOMER-oj66c02o- :

it is, and button is pressed

JACUSTOMER-oj66c02o- :

opening and closing door, makes audible click sound on the door switch. sounds normal

Forry :

Can you remove the back or side panel?

Forry :

OK that seems to eliminate the lid switch

JACUSTOMER-oj66c02o- :

its off, back panel of controls is off

JACUSTOMER-oj66c02o- :

it stopped mid cycle, looks like rinse

Forry :

No further down. Back or side panel

JACUSTOMER-oj66c02o- :

washer was full, clean water

JACUSTOMER-oj66c02o- :

which side? both? i see screws on bottom of both sides

JACUSTOMER-oj66c02o- :

actually, its a wrap around piece back and sides

Forry :

Try the left to see if it exposes wiring to element and motor

JACUSTOMER-oj66c02o- :

front has screws too, on bottom. front piece seems to be separate

Forry :

maybe your model has removable front panel

JACUSTOMER-oj66c02o- :

looks like it may, back and sides are one piece, front is separate

Forry :

OK remove the front panel if you can

JACUSTOMER-oj66c02o- :

ok, front panel is off

JACUSTOMER-oj66c02o- :

im a gearhead, so this kinda stuff is OK with me :)

Forry :

Can you see wiring to element and stats

Forry :

By the DID IT DRAIN AUTOMATICALLY EARLIER.

JACUSTOMER-oj66c02o- :

there is a plastic black cover over what appears to be a motor, i can see windings below cover, removing cover...its just a protective thing

JACUSTOMER-oj66c02o- :

no, it would not

JACUSTOMER-oj66c02o- :

i drained with siphon

JACUSTOMER-oj66c02o- :

there is like 1/4 inch of water in machine

JACUSTOMER-oj66c02o- :

only thing i can make it do is add water...

Forry :

wOULD THE MACHINE SPIN ONLY IF YOU TRIED IT NOW?

JACUSTOMER-oj66c02o- :

nothing else seems to work, or try to work when turning dial

JACUSTOMER-oj66c02o- :

no spin, no drain, no wash, just adds water

JACUSTOMER-oj66c02o- :

it was full with water when i looked and doing nothing

JACUSTOMER-oj66c02o- :

spinning dial slowly all around and pulling knob in and out does nothing, except at start of cycle where it will add water

Forry :

hAD IT STOPPED FILLING WHEN YOU LOOKED

JACUSTOMER-oj66c02o- :

wash cycle was done, no smell of chlorine, white load.....and clothes were clean

Forry :

Does it ever stop filling when normal level reached?

JACUSTOMER-oj66c02o- :

dial was in rinse/spin area

JACUSTOMER-oj66c02o- :

yes, i drained and it filled to smallestload setting

JACUSTOMER-oj66c02o- :

so i lied,there is 6inch of water in it now from that

Forry :

Is the pump mechanical or electric?

Forry :

Can you test the pump for continuity

JACUSTOMER-oj66c02o- :

its mechanical, i feel belt underneath, belt is ok it seems

JACUSTOMER-oj66c02o- :

no heating element on this, just mechanical pump and motor that drives both

JACUSTOMER-oj66c02o- :

quite simple in here really :)

Forry :

Must have a heater!

Forry :

Can you check heater if you find it and the motor connections thereafter?

JACUSTOMER-oj66c02o- :

ok, sides and back are coming off, no heater in sight....that is for sure

JACUSTOMER-oj66c02o- :

what does it heat?

JACUSTOMER-oj66c02o- :

water?

Forry :

base of drum most likely!

Forry :

Yes the wash temperature you select, and then the water is heated to that setting.

JACUSTOMER-oj66c02o- :

base of drum has a cone shaped object just below it with no connections or water .....its mechanical, looks like a rear end differential

JACUSTOMER-oj66c02o- :

and shaft that goes to bottom of machine for belt drive

Forry :

Could be gearing there!

JACUSTOMER-oj66c02o- :

this is a clothes washer u realize

JACUSTOMER-oj66c02o- :

not a dishwasher

JACUSTOMER-oj66c02o- :

hot water is provided along with cold

Forry :

How many fill pipes do you have 1 or 2

JACUSTOMER-oj66c02o- :

2

Forry :

Yes I know but it still has a heater

JACUSTOMER-oj66c02o- :

ok, its not in sight so ill take off the back panel and sides

Forry :

OK. You will find it. Be caefull

JACUSTOMER-oj66c02o- :

ok

JACUSTOMER-oj66c02o- :

lol sides and back hold top on !! gettin loosey goosey here :)

JACUSTOMER-oj66c02o- :

Forry, sides and back are loose enough for me to see everything. There is wireconnections where the 2 water inputs are, but it cant be a heater, it is a valve to change amt of hot/cold water...

JACUSTOMER-oj66c02o- :

its blue and quite small

Forry :

what is the highest temp setting on your machine?

JACUSTOMER-oj66c02o- :

top is hinged, and went back. i see it all, we have a valve at water inputs, a motor, a mechanical pump and 3 controls on user panel......

JACUSTOMER-oj66c02o- :

that's it :)

JACUSTOMER-oj66c02o- :

there is a wire going to bottom of tank, that must be what u are after

JACUSTOMER-oj66c02o- :

from user panel

JACUSTOMER-oj66c02o- :

seems empty though, like a tube, not a wire

JACUSTOMER-oj66c02o- :

yes, its a vacuum type tube that senses the pressure of water for water level

JACUSTOMER-oj66c02o- :

i see no heater

Forry :

What is highets temp setting

JACUSTOMER-oj66c02o- :

hot/cold, warm/cold, cold/cold

JACUSTOMER-oj66c02o- :

its a simple machine, really....no digital anything

Forry :

Back soon . Doing some checks on this model Bill.

JACUSTOMER-oj66c02o- :

roger

JACUSTOMER-oj66c02o- :

http://www.appliancepartspros.com/partsearch/model.aspx?model_id=44130

JACUSTOMER-oj66c02o- :

that's my machine

JACUSTOMER-oj66c02o- :

Forry?

JACUSTOMER-oj66c02o- :

you there/

JACUSTOMER-oj66c02o- :

?

Forry :

Sorry back now

Forry :

how you getting on

JACUSTOMER-oj66c02o- :

waiting for you. i see no heater and i posted blowups of my washer above

JACUSTOMER-oj66c02o- :

i think its the timer from browsing appliance forums

JACUSTOMER-oj66c02o- :

This is going too slow

JACUSTOMER-oj66c02o- :

Forry?

JACUSTOMER-oj66c02o- :

Are you helping a bunch of ppl? maybe on the job using an android phone for this chat? why is it taking so long for responses?

JACUSTOMER-oj66c02o- :

4hrs into this and I think we have esablished that my washer has no heater.....

Ask Your Own Appliance Question
Ask The Famous Forry Your Own Question
The Famous Forry
The Famous Forry
The Famous Forry, Home Appliance Technician
Category: Appliance
Satisfied Customers: 616
616 Satisfied Customers
Experience: I have my own business repairing Washing Machines etc etc.

The Famous Forry is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,557 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

83,058 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

18,340 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I had a code on my washer which I had never seen I think in
I had a code on my washer which I had never seen I think in was IH and now I can't get it to do anything and the light above the normal wash button is flashing. I have locked and unlocked the control … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,058 satisfied customers
My washing machine want run forabout 5 minutes on regular
My washing machine want run forabout 5 minutes on regular wash cycles but runs good on rinse and spin cycles. It also runs complete on washing machine clean cycle. Any help will be appreciated … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a new lg dishwaer and he icon ae keeps blinking. It
i have a new lg dishwaer and he icon ae keeps blinking … read more
Rusty S
Rusty S
Technician
66 satisfied customers
Trying to trouble shoot a bosch Axiss front loading washer,
Trying to trouble shoot a bosch Axiss front loading washer, but not finding anything on the problems I am having. … read more
Rusty S
Rusty S
Technician
66 satisfied customers
I have a Fisher & Paykey top loader dryer that has already
I have a Fisher & Paykey top loader dryer that has already had the heater box assembly replaced by me 2 years ago. Now the wife says it doesnt get hot so I checked the checked and cleaned the vents, i… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Is it necessary to install the guide rails when installing a
Is it necessary to install the guide rails when installing a 30” double oven? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a Roper washing machine and it stopped working on the
i have a Roper washing machine and it stopped working on the cycle before it pumped the water out prior to the rense cycle … read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
0 satisfied customers
Kenmore oven 790.47783403 heats very slowly. 790.47783403
790.47783403 manufactured in 2007. Replaced control board and temp sensor 4 mos ago … read more
Rusty S
Rusty S
Technician
66 satisfied customers
I think my washer drain pump has failed - other than
I think my washer drain pump has failed - other than replacing it and testing, how can I tell if that is what the problem is? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I just finished servicing a k/a dishwasher with a
i just finished servicing a k/a dishwasher with a washability complaint. i replaced the diverter valve as i have on several recently. happy customer but i just dont fully understand the function of th… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,058 satisfied customers
CE Café Refrigerator touch screen does not
CE Café Refrigerator touch screen does not work....suggestions? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,058 satisfied customers
I have a dishwasher that started - the bottom filled with
I have a dishwasher that started - the bottom filled with water - not sure how far through the cycle it went but the soap container didn't open. The machine stopped and i cannot get it to start the cy… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have an old maytag dryer that spins very slowly. Took it
I have an old maytag dryer that spins very slowly. Took it far enough apart to confirm the belt looked good, the tensioner appeared to keep the belt tight, the motor pulley looked good. The belt and m… read more
travis webb
travis webb
tech.
2,228 satisfied customers
I have an old range that has been working fine and now the
I have an old range that has been working fine and now the oven will not light. The pilot light is lit but the oven will not ignite. It's probably from the 50s or 60s. It's a Wedgewood model number N8… read more
Rusty S
Rusty S
Technician
66 satisfied customers
I have a microwave model #GH7208XRB-1and when I try to start
I have a microwave model #GH7208XRB-1and when I try to start it he display reads " control locked " … read more
Rusty S
Rusty S
Technician
66 satisfied customers
Where can I purchase this main board. Just started recently
Just started recently have killed power and restarted but did not reset … read more
Rusty S
Rusty S
Technician
66 satisfied customers
My husband was cleaning up a spill on the control panel and
Hi. My husband was cleaning up a spill on the control panel and obviously hit something that locked the oven, control panel, etc. I tripped the breaker and followed the instructions to reset to factor… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
We have a Haier HLP24E portable washer. The washer will wash
Hello, we have a Haier HLP24E portable washer. The washer will wash and drain fine, but will not spin. … read more
travis webb
travis webb
tech.
2,228 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x