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kingcobra80, Repair Technician
Category: Appliance
Satisfied Customers: 5645
Experience:  20+ years experience repairing/installing various appliances
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My Bissell carpet steam cleaner is not extracting the water

Customer Question

My Bissell carpet steam cleaner is not extracting the water from the carpets. What could be the problem?
Submitted: 6 years ago.
Category: Appliance
Expert:  kingcobra80 replied 6 years ago.
If unit is not picking up, chances are that it is likely the small red plastic filter that is just above the small float door in the top piece just left of the tool switch. Remove it and clean any debris out of it and it should have suction again.
Customer: replied 6 years ago.
I checked the filter, it's as clean as a whistle. I just replaced the cover due to the original getting broken.
Expert:  kingcobra80 replied 6 years ago.
First make sure the dirty tank is empty(obvious but I have to say it) then make sure the tank is seated firmly in place and the lid is properly positioned and locked in place. Also make sure your diverter knob is on the correct selection and not in between attachments and floor Remove and clean the lint filter basket. make sure everything is seated and has an airtight seal because you will not have suction if there is air leaking in. If you still have no suction after doing all of this check to make sure the float switch in your tank is still functioning and not broken. Then check for obstructions that would not allow suction to occur in the hose and inlet areas to the tank. Use an air compressor to blow out the hose to ensure there are no blockages.
Customer: replied 6 years ago.
Sorry so long to get back, have to work. I've tried all the above mentioned ideas and I still have lousy water extraction. Ready to give up and call a pro!
Expert:  kingcobra80 replied 6 years ago.
If you've changed the filter and made sure everything is seated correctly and there are no obstructions I would have to lean towards a defective motor not producing the suction it once did. It may be wise to take it in for someone to look at to make sure that is the case.