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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 26795
Experience:  Appliance repair business owner for over 43 years.
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Softener dispenser on my Maytag washer does not turn, but the

Customer Question

Softener dispenser on my Maytag washer does not turn, but the agitator seems solid.
Submitted: 6 years ago.
Category: Appliance
Expert:  John replied 6 years ago.

Thanks for the question.

When it agitates does the top of the agitator agitate like the bottom part does, can you also send me the model number please.

Customer: replied 6 years ago.
My son noticed that the dispenser was not rotating and it lifted right off the post.

Filled the tub with water and the whole dispenser assembly appeared to "float".

Tinkered with it a bit i.e. reset the plastic bushing (it moved about 1/8")on the bottom and the assembly now slides on the shaft with a little resistance ringt at the end like its going over ball indent and it no longer appears to float in the water.

Was that the fix?
Expert:  John replied 6 years ago.
That could be all it needed try it now and see if that did the trick if not let me know, I don't think you need any parts.