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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 26795
Experience:  Appliance repair business owner for over 43 years.
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Hey- all of a sudden, my fridge JennAir 2389GE is not cold.

Resolved Question:

Hey- all of a sudden, my fridge JennAir 2389GE is not cold. The freezer works fine, but the firdge is not blowing cold air, Any suggestions
Submitted: 6 years ago.
Category: Appliance
Expert:  John replied 6 years ago.

Thanks for the question.

Can you feel frost on the freezer panel at the back wall of the freezer and what is the fridge set at please.Is that the complete model number.

Customer: replied 6 years ago.
There is frost on the back wall of the freezer. The fridge is set at the next to last cold setting. The complete model # XXXXX XXXXX Air JCD2389GE
Expert:  John replied 6 years ago.

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The number 12 in the breakdown is the defrost thermostat and defrost heater, if you have a meter you can check to see if its open the defrost thermostat is the most common part to fail.

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