Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

Maytag Atlantis Oversize Capacity Plus Washing Machine Model

Customer Question
Maytag Atlantis Oversize Capacity Plus...
Maytag Atlantis Oversize Capacity Plus Washing Machine
Model: MAV8600AWW
Serial #: 22210631ZY
There is sometimes a slight rattle during agitation, but there is usually a loud noise (sounds like someone is using a course drill or grinding bit on metal) during spin. These noises just recently started.
What are the likely problems? Is it worth repairing or should I just replace the washer? What is the likely cost for professional repair? Is it something that a nonprofessional could repair?
Submitted: 7 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 2 minutes by:
9/29/2010
Appliance Technician: Justin, Appliance Technician replied 7 years ago
Justin
Justin, Appliance Technician
Category: Appliance
Satisfied Customers: 829
Experience: Owner of Shaffer's Appliance Service
Verified
Chat Conversation Started
Justin :

More than likely, the pump is the culprit. If you can tilt the machine back slightly and prop up the front, remove the belt and turn the pump pulley. It should turn extremely easily in both directions.

Justin :

I'm showing you're offline. I will be on for most of the evening. If you reply to this, I'll try to get back with you.

Customer :

I removed the belt. There a 3 pulleys underneath; they appear to be pump, agitator, and motor. The pump pulley turns easily in both directions. What does this tell me?

Customer :

Customer on line

Customer :

???

Customer :

The water pump moves freely. What does that tell me?

Justin :

ok

Justin :

I answered you already. lol. Let's try again

Justin :

Check the pump pulley to see if you notice a corrugated looking metal piece around it.

Justin :

Also, grab the main large pulley. Turn several turns in each direction to see if the noise is present.

Customer :

Do you want me to open up the machine. From the bottom, all that I can see are the three pulleys. I can not see internally into the machine.

Justin :

Oh, if you can yes. I thought you already had it off. Sorry. Pry the top by placing a putty knife between the top and the front panel. There is a clip on each side of the front panel at the top. You find it with a flash light. Push straigh in and the top will pop on that side. Repeat on the other. Then, you'll need to remove two 5/16" screws to remove the front panel.

Customer :

I have the front panel off. I see the pump. I previously turned the large pulley from underneath and heard no noise. From underneath the machine, I did not see a corrugated piece of metal near the pump pulley.

Justin :

Ok, look on the inside of the cabinet. Do you see any spatter marks near the level of the bottom of the tub?

Customer :

I see no spatter marks.

Justin :

Ok. The usual things which make a drill type noise are either a foreign object in the pump or a failing pump. The other thing is water leak through the tub seal into the spin bearing. I can only advise you to leave the front panel off and run a few loads to help you locate the noise.

Customer :

Okay. I'll lower down the top, prop back the machine, put back on the belt, lower the machine back down, and then run a load.

Justin :

I'm going to have to continue this tomorrow. It's getting late. Run that load, see what you can see and let me know what your experience is.

Customer :

okay.

Justin
Justin, Appliance Technician
Category: Appliance
Satisfied Customers: 829
Experience: Owner of Shaffer's Appliance Service
Verified
Justin and 87 other Appliance Specialists are ready to help you
Ask your own question now
Ask Justin Your Own Question
Justin
Justin
Justin, Appliance Technician
Category: Appliance
Satisfied Customers: 829
829 Satisfied Customers
Experience: Owner of Shaffer's Appliance Service

Justin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,558 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

83,495 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

18,497 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
My over-range microwave needs to be replaced. Do most GE 30"
My over-range microwave needs to be replaced. Do most GE 30" over-range microwaves use the same templates, or will I need to re-drill holes, etc.? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
I am upgrading my kitchen, bought a 500 series sub zero with
I am upgrading my kitchen, bought a 500 series sub zero with panel doors. I removed them and want to install handles but am afraid to drill into the two front doors and am wondering if it is okay to d… read more
Rusty S
Rusty S
Technician
155 satisfied customers
I have repeatedly attached our Bosch dishwasher to the
I have repeatedly attached our Bosch dishwasher to the granite island top with metal strips with adhesive ops (screw on to dishwasher clamps and glue to counter) but it loosens with in a couple of mon… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
BROKEN ROLLER DOES A ROLLER COME WITH BRACKET? JUST STARTED.
BROKEN ROLLER DOES A ROLLER COME WITH BRACKET? JA: I'll do all I can to help. How long have you been dealing with this? Customer: jUST STARTED JA: Do you plan on doing the work yourself? Customer: yES… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Thanks. For a while. its a whirpool cabrio that leaks from
for a while. its a whirpool cabrio that leaks from top left front under the lid...about 1/3 cup … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
I have a DD603 with an F2 error - I worked out it is the
Hi I have a DD603 with an F2 error - I worked out it is the rotor and followed the video to remove it and all going to plan until the top half of the rotor came off and left the bottom part of the rot… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Thermador PRDS486GL Looking for conversion kit - propane to
Thermador PRDS486GL Looking for conversion kit - propane to natural gas. Part 00414179. Cannot find anyone who has this discontinued part. Are there any options?? … read more
McgiverSR
McgiverSR
Technician
Vocational, Technical or Trade School
37 satisfied customers
I have a black and decker 18v cordless drill that has a 18v
i have a black and decker 18v cordless drill that has a 18v nickel cadmium battery and i lost the charger it says use only with b&d HPB18 battery pack do you have them or atleast the part number and t… read more
James I
James I
Pool Plant Operator
21 satisfied customers
I purchased a Panasonic microwave, model NN-******, for my
I purchased a Panasonic microwave, model NN-******, for my fifth wheel trailer. It will be installed in a custom sized area without an external vent. (1) My old microwave had two heat shields. Will I … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Have a Thermador 36 inch Masterpiece cooktop with five
Have a Thermador 36 inch Masterpiece cooktop with five burners - able to unscrew 4 of the 5 burners in order to take off the top cover replace a starter switch inside. The middle burner brass top won'… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
HOW DO I REMOVE THE CHUCK FROM A PSB 500 RE DRILL. NIL. The
HOW DO I REMOVE THE CHUCK FROM A PSB 500 RE DRILL. … read more
travis webb
travis webb
tech.
2,403 satisfied customers
I have a Kitchenaid (Whirlpool) KDRS505XSS01 I need to
I have a Kitchenaid (Whirlpool) KDRS505XSS01 I need to convert it from LP back to Natural Gas and I am having a hard time finding the orifice's needed … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Need new number to replace 11244e drill motor, a month. my
need new number to replace 11244e drill motor JA: I'll do all I can to help. How long have you been dealing with this? Customer: a month. my drill died and no parts for repair JA: Do you plan on doing… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have an Refrig Model ABT318FFDW. There are two pre drilled
I have an Amanda Refrig Model ABT318FFDW. There are two pre drilled holes for mounting the ice maker, one above the other, but the ice maker mounting brackets require holes that are on same horizontal… read more
Nolan Rettig
Nolan Rettig
Service Technician
High School or GED
279 satisfied customers
How do I drill out a greenwald money box. Since we lost our
How do I drill out a greenwald money box JA: I'll do all I can to help. How long have you been dealing with this? Customer: Since we lost our key JA: Do you plan on doing the work yourself? Customer: … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I drilled a 3/8 hole through the back of a kitchen aid 5.7
I drilled a 3/8 hole through the back of a kitchen aid 5.7 cu in, I did not hit anything but has stopped cooling? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
I need to drill some holes into my fridge 1 through door 2
hi i need to drill some holes into my fridge 1 through door 2 into outer skin on door and 1 through side or back do you know where the pipes are? … read more
Joel Swenson
Joel Swenson
High School or GED
3,393 satisfied customers
I have to modify a 5 cu ft Magic Chef freezer by drilling
I have to modify a 5 cu ft Magic Chef freezer by drilling holes in the side to insert tubing … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x