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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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When the washer hits the rinse/spin cycle it does not click.

Customer Question

When the washer hits the rinse/spin cycle it does not click. It just shuts off.
Submitted: 6 years ago.
Category: Appliance
Expert:  Bryan replied 6 years ago.

If you did not include a model # XXXXX your question please do on you second reply if possible,this helps us serve you faster.

 

can you get us the make and model #? thanks, Bryan

Customer: replied 6 years ago.

Hi Bryan,

This was a question that was asked just answer order #6628885-873, 12:50 pm on

September 1st. For some reason, I never got an answer. Maybe because, according

to Chrissie in Customer Support I set up a guest account where my transaction was posted but never got the response. (Admin. Code PR-CUS-37) I would rather not pay for this answer twice, but I understand that you guys should be compensated for your

time. In answer to your question, The machine is a Kenmore 80 series, model number

110.24832200. Serial number is XXXXX Last week the machine just stopped at the spin cycle and would not drain. I tried all cycles with a pensil in the door switch and in all cases, the machine just stopped. no clicks. Thanks for your help.

Expert:  Bryan replied 6 years ago.
sounds like the door switch failed, Part 547225do you have a volt meter and know how to check continuity?
Customer: replied 6 years ago.
I do not have one, but I know a few guys who do. If it turns out to be the door switch as I thought, a part number would be greatly appreciated. (and basically how to get to it). Thanks for your help !
Expert:  Bryan replied 6 years ago.
ok, part #
3949238 heres a great video to remove the cabinet to access this, http://www.youtube.com/watch?v=6XIsK3W_Qcg&feature=related you can order the part @ http://www.repairclinic.com/Appliance-Parts?s=t-%203949238-%3d%3d if needed, well wishes and thanks, Bryan

P.S if you didn't press accept on the last post (the other open question you had) then ask for a refund for that one and then pay me for this one if you like, they only took the money as a deposit, if you do accept mine answer i will put in for a refund on the other one for you, thats up to you though, I'm not trying to pressure you into anything, just trying to help.

 

 

Bryan and other Appliance Specialists are ready to help you
Customer: replied 6 years ago.
Thank You Very Much for all your help. I'll let you know how I made out.
Expert:  Bryan replied 6 years ago.
ok, thanks Bryan