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servicegeek
servicegeek, Home Appliance Technician
Category: Appliance
Satisfied Customers: 720
Experience:  I have been a service tech for over 10 years at a leading service company.
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Washer wont spin or empty. We changed the pump and it fixed

Customer Question

Washer wont spin or empty. We changed the pump and it fixed the problem for a few weeks. The it stopped again. We just changed the timer and it still wont spin.
Submitted: 7 years ago.
Category: Appliance
Expert:  servicegeek replied 7 years ago.
Hey i will be glad to help you out. Here are some things to check. Check and make sure nothing is blocking the pump and that the wires are not loose.Make sure the drain pump is getting voltage. Check the door lock and make sure it is locking the door. The door has to be locked before the unit will go into a spin. Make sure the timer is getting power and sending power out of it . Hope this helps and please remember to click accept