How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 81105
Experience:  9+ years being an appliance technician with factory training.
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

My 2 year old Maytag dishwasher will not change cycles. I

Resolved Question:

My 2 year old Maytag dishwasher will not change cycles. I cannot get the sanitize and heated dry cycle to activate and can only use the auto clean and hi temp wash. What am I doing incorrectly? I am following the instructions in the manual and have also unplugged the machine for a minute.

Submitted: 7 years ago.
Category: Appliance
Expert:  Tyler Z. replied 7 years ago.
can you check that model number again? I'm pretty sure there should only be 4 numbers in the middle not 5.
Customer: replied 7 years ago.
You are right. It is 7601. I'm sorry!
Expert:  Tyler Z. replied 7 years ago.
ok that's what I thought because this particular unit has a common failure with the control panel going bad. You're not doing anything wrong, it's just that the touchpad goes bad often from the moisture that exits the dishwasher throughout a cycle. This part is about $115 and will need to be replaced to correct the issue. Below is a link to the part you'll need to order and replace.


Customer: replied 7 years ago.
Is this something I can replace myself? I was hoping this wasn't the case because now that you have told me this, I realize this is the sixth time I have had this replaced!
Expert:  Tyler Z. replied 7 years ago.
yes, you can replace this yourself if you want, you'd need to open the door and remove all the screws around the border of the door. That will allow you to take the inner door liner off so you can remove the screws going into the control panel from the inside of the door.
Tyler Z. and 2 other Appliance Specialists are ready to help you