Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance
This answer was rated:

Hello. I live in Chicago and we had a bit of a flood last

Hello. I live in...
Hello. I live in Chicago and we had a bit of a flood last weekend. My washer is working fine but my dryer is not tumbling (the control panel works).

It's the dryer that came with washer model WBVH6240FWW. I can't read the number on the dryer but it's something like DCV515GF??? The combo was manufactured in 2006. Thanks!
Show More
Show Less
Ask Your Own Appliance Question
Answered in 2 minutes by:
8/1/2010
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
Verified

If you did not include a model # XXXXX your question please do on you second reply if possible,this helps us serve you faster.

 

how high did the water get on the dryer?

Ask Your Own Appliance Question
Customer reply replied 7 years ago
At least a foot but the washer is ok and the control panel is working on the dryer.

if you push the button and it tries to start but doesn't its the motor, the motor sits on the bottom of the dryer and if you had a foot of water the motor is gone, sorry, you can try opening up the dryer and spinning it by hand to try to free it up (sometimes this works) but if not you need it replaced, you can order one @ http://www.appliancepartspros.com/part_details.aspx?part_id=4340786

 

its possible the thermal fuse has blown but unlikely if the dryer wasn't running at the time. what does this do when you push start?

Ask Your Own Appliance Question
Customer reply replied 7 years ago
It starts but doesn't tumble. It makes a very soft buzz sound, almost like a hummimg.

ok its the motor, try turning it by hand if it doesn't free up you need it replaced, your insurance should cover this. thanks Bryan

Ask Your Own Appliance Question
Customer reply replied 7 years ago
How do I open up the dryer and where is the motor located (is it obvious once I open?)
well the panel under the front door comes off, there are three screws low to the floor remove them, the motor is behind the blower assembly, unplug the machine and reach into the back and try and turn the motor, thats as far as you want to go so the insurance company wont give you a hard time about taking this apart, thanks Bryan
Ask Your Own Appliance Question
Customer reply replied 7 years ago
Sorry Brian, one more question. My front panel is one piece (unlike my washer). Should I take off the back panel?
sorry the model # XXXXX incomplete , as far as I can tell the back doesn't come off on this, heres the diagram, of the front, AppliancePartsPros.com | Front Panel replacement parts for General Electric DCVH515EF0GG <a href=Electric Dryer" width="680" height="725"/>looks like the whole front may have to come off, click this link for all the diagrams. http://www.appliancepartspros.com/partsearch/model.aspx?model_id=5239854&diagram_id=26152325 thanks Bryan
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
Verified
Bryan and 87 other Appliance Specialists are ready to help you
Ask your own question now
Ask Bryan Your Own Question
Bryan
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
12,157 Satisfied Customers
Experience: 15 yrs. experience as a certified appliance technician.

Bryan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,558 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

83,495 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

18,497 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a maytag electric dryer are u familiar with these.
I have a maytag electric dryer are u familiar with these … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a Kenmore 90 series electric dryer. Last night it
I have a Kenmore 90 series electric dryer. Last night it stopped mid cycle. It was hot, but stopped. I let it cool and re-started it but it stopped again . I will run on the air dry only setting. Woul… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
I have a Maytag electric dryer, model MDE6700 and it will
I have a Maytag electric dryer, model MDE6700 and it will not turn on - breaker was not tripped and I reset it anyway, still will not turn on when I press the power button. It worked last night but no… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
2 Year old GE Electric dryer model # GTDP490ED8WS shuts down
2 Year old GE Electric dryer model # GTDP490ED8WS shuts down before cycle ends and clothes are dry. Can be restarted by pushing the on button after a few minutes. The dryer is hot on the left side top… read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
My Ge electric dryer is displaying a red lock on the control
Second opinion] my Ge electric dryer is displaying a red lock on the control pannel what does this mean… read more
travis webb
travis webb
tech.
2,417 satisfied customers
I live in Las Vegas,NV we are replacing an electric dryer
i live in Las Vegas,NV we are replacing an electric dryer with a gas dryer do I need an approval from the city to do so? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
The electric dryer was working g and just stopped. The
The electric dryer was working g and just stopped. The outlet haspower. … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
Just purchased new whirlpool 7.4 electric dryer Model
just purchased new whirlpool 7.4 electric dryer Model WED75HEFW from local Lowes....remove old Kenmore electric dryer. plug in new whirlpool electric dryer....NO HEAT. I read everything in O&M Manual.… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a samsung front loading electric dryer with an error
I have a samsung front loading electric dryer with an error code of "cc". I will turn on for 3 min then stop. I have cleaned the vents. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Have a Beaumark front loading electric dryer, it just
Have a Beaumark front loading electric dryer, it just started squeaking, high pitch. How can I tell if it is the belt or bearings or some other problem. The panel is one the front not the back. Can I … read more
Don T.
Don T.
President
Associate Degree
179 satisfied customers
My electric dryer is not completely drying the loads and
my electric dryer is not completely drying the loads and have to run the load thru twice … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
My whirlpool electric dryer won't start. The breaker is
my whirlpool electric dryer won't start. The breaker is good, there is power to the start switch and the start switch tests good. What next? … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
Went to start the electric dryer something sorted now it
went to start the electric dryer something sorted now it does not start … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
My Samsung electric dryer will do nothing. No lights or
My Samsung electric dryer will do nothing. No lights or anything. What is the biggest issue with it? … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
Whirlpool electric dryer smells like something is burning.
Whirlpool electric dryer smells like something is burning. No lint in the trap. … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
Electric dryer, drum not turning, belts not broke, seems
electric dryer, drum not turning, belts not broke, seems like the dial needsreplaced … read more
Joel Swenson
Joel Swenson
High School or GED
3,420 satisfied customers
My LG electric dryer DLEX2501v does not turn on. It's
my LG electric dryer DLEX2501v does not turn on. It's getting the 220 vac that I measure inside were the power comes in … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
I have an electric dryer, DV42H5000EWA3, it is not
I have an electric dryer, DV42H5000EWA3, it is not generating heat on any drying cycle … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x